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Customer Service Representative

1 week ago

Fairfield, California, United States H&R Block Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist. As a key member of our front-line staff, you will be responsible for providing exceptional service to our clients and ensuring that their needs are met in a timely and efficient manner.

Key Responsibilities:

  • Answering phone calls and responding to client inquiries

  • Greeting clients and directing them to the appropriate tax professional

  • Scheduling client appointments and maintaining accurate records

  • Maintaining a clean and organized workspace

Requirements:

  • Excellent communication and interpersonal skills

  • Ability to work in a fast-paced environment

  • Previous experience in a customer service or administrative role

We offer a competitive salary range of $11-$27 per hour, depending on experience and qualifications. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.