Warehouse Customer Service Representative

5 days ago

Fairfield, California, United States WOTM - Partners Professional Full time
Job Description Job Description

Position Summary

Our busy warehousing company Customer Service Representative (CSR) must be energetic and reliable. This role works directly with the warehouse staff and customers to facilitate on-time receiving and shipping activities. The (CSR) is also responsible for reviewing paperwork for accuracy, maintaining active files for all warehouse and production paperwork, creating production reports, and compiling data for invoicing.

Duties and Responsibilities:

Facilitates on-time shipping and receiving activities in the following ways:

· Greets customers in a positive and professional manner.

· Ensures all check-in and check-out processes are completed and meet process requirements.

· Communicates with warehouse staff on assignments.

· Assign doors to drivers.

· Tracks activities and escalates as needed to ensure all time commitments are met.

· Communicate with external customers regarding scheduling, load requirements and escalate issues that may impact on-time execution.

· Daily entering of data and compiling/completing time-sensitive reports.

· Check drivers in & out throughout day, print BOL's and outbound details.

· Obtain shipper's releases number, destination, and trailer number.

· Engages with customers to increase customer survey participation, understand detractors that result in poor ratings, and takes active measures to improve customer service.

Provides additional administrative support in the following ways:

· Manage phone calls and correspondence (e-mails, letters, packages etc.).

· Assisting with inquiries and problem resolution.

· Prepare production reports by collecting data and performing data entry tasks.

· Compiles data required for weekly and monthly invoicing.

· Filing paperwork and maintaining records accurately

· Works closely with supervisors and management in assisting with other tasks as assigned

Job Requirements

Education and Experience: The requirements listed below are representative of the knowledge, skill, and/or ability required.

· High school diploma or general education degree (GED) required.

· 2 years of customer service experience.

· Working knowledge of Microsoft Office.

· Strong computer skills.

· Ability to enter data into a computer quickly and accurately.

· Working knowledge of Office 365 and AS400 a plus

Job Type: Full-time

Pay: $ $19.00 per hour

Company Description Our Professional Division works with clients as a stakeholder in their hiring strategy and process. We facilitate a solid match for our employees and clients, examining the experience and team dynamics required for a great match. Our professional team was handpicked from 25 years of recruiting and staffing experience to build our Professional team to be the best in the industry. We focus on professional placements in your Executive Placement, Accounting & Finance, Human Resources, and Administrative Support areas. We place candidates leveraging direct hire, contract-to-hire, contingent, and "Smart Hire" modalities.Company Description Our Professional Division works with clients as a stakeholder in their hiring strategy and process. We facilitate a solid match for our employees and clients, examining the experience and team dynamics required for a great match. Our professional team was handpicked from 25 years of recruiting and staffing experience to build our Professional team to be the best in the industry. We focus on professional placements in your Executive Placement, Accounting & Finance, Human Resources, and Administrative Support areas. We place candidates leveraging direct hire, contract-to-hire, contingent, and "Smart Hire" modalities.

  • Customer Service/Warehouse Associate

    1 day ago

    Fairfield, California, United States J C Nelson Supply Company Full time

    Job Description Job Description Wholesale distributor looking for highly motivated enthusiastic individuals to join our team. Multiple positions available including customer service and warehouse shipping and receiving. Work Hours: Monday - Friday 7:30 am - 4:00 pmPrimary Duties & Responsibilities:Greet and assist walk-in customers.Provide knowledgeable...

  • Customer Service Representative

    5 hours ago

    Fairfield, California, United States LaborMAX Staffing Full time

    Now Hiring for a Customer Service Representative Do you like helping others? Do you want to grow and stay with company? Apply today to be a Customer Service Representative for LaborMAX Staffing and grow with us Responsibilities: Answer a multi-line telephone. Assist with customer calls, taking job orders, and general work order information or customer file...

  • Customer Experience Leader

    4 days ago

    Fairfield, California, United States Sportsman's Warehouse Full time

    Job OverviewSportsman's Warehouse is seeking a skilled and experienced Store Manager to lead our team and drive sales and profitability goals.Responsibilities• Develop and execute business strategies to drive sales growth and improve profitability.• Lead and motivate a high-performing team, providing guidance and support to ensure success.• Foster a...

  • Sales and Customer Experience Expert

    1 day ago

    Fairfield, California, United States Sportsman's Warehouse Full time

    About Our CompanySportsman's Warehouse is a leading outdoor retailer that provides top-quality gear and exceptional service to inspire outdoor memories. We are committed to creating an inclusive environment for all employees.Job OverviewThe Store Director is responsible for overall store management, enhancing the customer experience, meeting sales and...

  • Customer Service

    4 hours ago

    Fairfield, California, United States eTeam Inc Full time

    Job Title: Customer Service Representative Location: Fairfield NJ 07004 (3 Days Office and 2 Days Remote after training) Duration: 06 Months Shift: 08:00 AM - 5:00 PM Pay Range: $18.00 to $19.37 Job Description: The Customer Service team processes customer orders in accordance with commercial commitments and the company's operating rules. The...

  • Customer Service Representative

    3 days ago

    Fairfield, California, United States Big 5 Part time

    **The Ideal Candidate**We are looking for a skilled and enthusiastic Customer Service Representative to join our team at Big 5. If you have a passion for delivering exceptional customer service and working in a fast-paced retail environment, we encourage you to apply.**Responsibilities Include:**Providing personalized support to customers, responding to...

  • Customer Service Representative

    3 days ago

    Fairfield, California, United States JoS. A. Bank Part time

    **Job Summary:** We are seeking a highly motivated Customer Service Representative to join our team at JoS. A. Bank Clothiers.**Key Responsibilities:Deliver exceptional customer service, ensuring customer satisfaction and loyalty.Assist with customer inquiries, complaints, and feedback.Upsell and cross-sell products and services to meet sales...

  • Customer Service Representative

    2 weeks ago

    Fairfield, California, United States Coastal Connections Full time

    Coastal Connections delivers home run results to a variety of clients that want to cast a wide net and increase their market reach. Due to new client contracts, we are tasked with creating and executing leading customer service and sales campaigns. Coastal Connections team delivers communication-focused customer service and sales solutions to our customers....

  • Customer Service Representative

    7 days ago

    Fairfield, California, United States Coastal Connections Full time

    Coastal Connections delivers home run results to a variety of clients that want to cast a wide net and increase their market reach. Due to new client contracts, we are tasked with creating and executing leading customer service and sales campaigns.Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully....

  • Customer Service Representative

    5 hours ago

    Fairfield, California, United States Maurice Oliver - State Farm Agent Full time

    Benefits:Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Maurice Oliver - State Farm Agent, you will generate the kind of exceptional...

  • Customer Service Representative

    4 days ago

    Fairfield, California, United States Hassan & Sons, Inc. Full time

    As a company that continues to grow every day, we stand ready to serve our communities and offer rewarding opportunities for any new team members looking to join as Cashiers for our essential business. Internally, we refer to Cashiers as Customer Service Representatives because we truly believe in the value this role brings to the day to day interactions...

  • Customer Service Representative

    7 days ago

    Fairfield, California, United States AutoZone Full time

    Key ResponsibilitiesAs a Customer Service Representative - Driver, you will be responsible for providing exceptional customer service while delivering parts to AutoZone stores and commercial customers.You will also be required to follow all company policies and procedures, including fleet and safety policies. Additionally, you will need to maintain a valid...

  • Store Manager

    6 days ago

    Fairfield, California, United States Sportsman's Warehouse Full time

    Sportsman's Warehouse provided pay rangeThis range is provided by Sportsman's Warehouse. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range $70,000.00/yr - $85,000.00/yrAdditional compensation types Annual BonusAt Sportsman's Warehouse, we provide outstanding gear and exceptional service to...

  • Outdoor Retail Leader

    6 days ago

    Fairfield, California, United States Sportsman's Warehouse Full time

    About UsSportsman's Warehouse is a leading provider of outdoor gear and exceptional service, inspiring outdoor memories for our customers.

  • Customer Service Representative II

    2 days ago

    Fairfield, California, United States SageSure Full time

    Overview: If you're looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup, we're hiring. SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative. This is an opportunity to begin a career with a young, growing insurance and technology company. While working...

  • Medical Storekeeper

    3 hours ago

    Fairfield, California, United States Sportsman's Warehouse Full time

    Sportsman's Warehouse provided pay range This range is provided by Sportsman's Warehouse. At Sportsman's Warehouse, we provide outstanding gear and exceptional service to inspire outdoor memories. The Store Manager is responsible for overall store management, enhancing the customer experience, meeting sales and profitability goals, and managing staff. ...

  • Accounting -Customer Service Representative

    5 hours ago

    Fairfield, California, United States The Cincinnati Insurance Companies Full time

    Job Description - Accounting -Customer Service Representative (2400660)Accounting -Customer Service Representative-(2400660)US-OH-Fairfield Description Make a difference with a career in insurance At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we're looking...

  • Retail Store Director

    4 days ago

    Fairfield, California, United States Sportsman's Warehouse Full time

    Company OverviewSportsman's Warehouse is a premier outdoor retailer dedicated to providing exceptional gear and outstanding service to inspire outdoor memories.SalaryA competitive salary range of $70,000.00/yr - $85,000.00/yr, with opportunities for additional compensation.Job DescriptionThe Store Manager is responsible for overall store management,...

  • Customer Service Representative

    6 days ago

    Fairfield, California, United States JoS. A. Bank Part time

    As a Customer Service Representative - Clothing Store, you'll play a critical role in delivering an exceptional customer experience at JoS. A. Bank Clothiers. Your responsibilities will include:Assisting customers with sales, returns, and exchangesProviding expert advice on clothing and accessoriesWorking closely with our sales team to drive revenue growthIn...

  • Service Rep

    2 weeks ago

    Fairfield, California, United States Abacus Service Corporation Full time

    JOB ID: 1091 (Open Positions - 1 )Company NameLincare Holdings Inc.Experience0 - 99 YearsWeekly Paid TravelNoJob SiteOnsiteJob CategoryService RepresentativeDate RangeNov 25, 2024 - Feb 24, 2025Program TeamNAHiring TeamNAHire TypeContractorContract TypeContract OnlyPay TypeHourlyStandard Hours Per Week40.00Exemption StatusNon-ExemptTECHNICAL SKILLSMust...