Branch Manager

4 days ago


Pittsburgh, Pennsylvania, United States Citizens Financial Group, Inc. Full time
Job Title: Branch Manager

As a Branch Manager at Citizens Financial Group, you will be responsible for driving branch performance, sales growth, and colleague and customer experience through inspirational leadership, highly collaborative partnerships, and sound operational practices.

Key Responsibilities:
  • Lead and manage a team of colleagues to achieve sales goals and deliver exceptional customer service
  • Develop and implement strategies to drive branch performance and sales growth
  • Collaborate with cross-functional teams to achieve business objectives
  • Manage branch operations, including financials, customer relationships, and colleague development
  • Coach and develop colleagues to ensure their capabilities keep pace with future business needs
Requirements:
  • 4 years sales management experience in Retail or Branch Banking environment
  • Successful record of managing objectives in meeting sales goals, deadlines, and branch goals in a profit and loss environment
  • Drive an exceptional customer experience validated through customer satisfaction surveys
  • Maintain strong partnerships with community and civic organizations
  • Adaptability, flexibility, and ability to work branch hours, including some weekends and evenings
Preferred Skills:
  • Experience managing a branch with an FTE count up to: Tier I - 8 or more preferred; Tier II up to 7 or more; Tier III up to 7 or less; Tier 4 up to 6 or less
  • For Multi-Site locations, qualified candidate will be skilled in remote or multi-unit management
Equal Employment Opportunity:

Citizens Financial Group, Inc. is an equal employment opportunity employer and welcomes applications from diverse candidates. Employment decisions are based solely on experience, performance, and ability.


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