Hardware Installation and Troubleshooting Expert

2 weeks ago


Redlands, California, United States Passport Technology USA, Inc Full time

Join Our Team

We are looking for a talented Technical Support Specialist to join our team at Passport Technology USA, Inc. As a Field Service and Maintenance Technician, you will play a key role in ensuring the optimal performance and functionality of our technology solutions.

About the Position

You will be responsible for providing technical support, troubleshooting hardware and software issues, and maintaining strong client relationships. The ideal candidate will have a minimum of 5 years of experience installing hardware, strong customer service skills, and written and verbal communication skills.

Key Responsibilities

  • Provide technical support to clients
  • Troubleshoot hardware and software issues
  • Maintain strong client relationships
  • Install and upgrade equipment
  • Configure hardware and software components
  • Perform routine maintenance on equipment

Requirements

  • Minimum of 5 years experience installing hardware
  • Strong customer service skills
  • Written and verbal communications skills
  • Problem-solving skills
  • Time management skills
  • Attention to detail
  • Strong Networking and PC skills
  • Proven leadership, decision making, and organizational skills
  • Strong attention to detail and multi-tasking skill
  • Organizational skills
  • Computer and technical skills
  • Handy with tools

Benefits

  • $70,000 - $90,000 per year (estimated salary based on location and experience)
  • Competitive health care benefits
  • 401K match


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