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Night Auditor

2 months ago

Louisville, Kentucky, United States White Lodging Full time
Job Summary

White Lodging is seeking a skilled Night Auditor to join our team. As a Night Auditor, you will play a critical role in ensuring the smooth operation of our hotel's front desk and financial systems.

Key Responsibilities
  • Guest Service: Provide exceptional customer service to guests, responding to their needs and resolving any issues in a professional and courteous manner.
  • Financial Management: Balance all hotel and restaurant transactions daily, including credit cards, cash, and change funds, ensuring accuracy and attention to detail.
  • Reporting and Analysis: Run various audits and reports, recording all revenues and statistics accurately, and providing insights to management to inform business decisions.
  • Confidentiality and Security: Maintain the confidentiality and security of all guest and hotel information, adhering to strict data protection protocols.
  • Emergency Response: Respond promptly and effectively to emergency situations, prioritizing guest safety and well-being.
Requirements
  • Customer Service Focus: A passion for delivering exceptional customer service, with a strong ability to work independently and as part of a team.
  • Attention to Detail: Strong attention to detail and organizational skills, with the ability to maintain accuracy and precision in financial transactions and reporting.
  • Previous Experience: Previous experience in hospitality or a related field is preferred, but not required.
  • Availability: A willingness to work nights, weekends, and holidays as necessary, with the ability to lift, carry, or move up to 10 lbs regularly and stand for long periods.
Benefits
  • DailyPay Option: Access to DailyPay, allowing for flexible payment options.
  • Medical, Dental, and Vision Insurance: Comprehensive medical, dental, and vision insurance from Day 1.
  • Vacation/Paid Time Off (PTO): Generous PTO policy with rollover capabilities.
  • Complimentary Wellness Tools: Access to complimentary wellness tools and resources.
  • Unlimited Referral Bonuses: Opportunities for unlimited referral bonuses.
  • 401(k) with Company Match: A 401(k) plan with company match.
  • Hostcare Resources Healthcare Concierge: Access to a healthcare concierge service.
  • Leadership Development: Opportunities for leadership development and growth.
  • Tuition Reimbursement: Tuition reimbursement program.
  • Discounts on Hotel Rooms, Dining, and Travel/Entertainment Experiences: Discounts on hotel rooms, dining, and travel/entertainment experiences.
  • Multiple Hotels in Each Market: Opportunities to work in multiple hotels within each market.