Night Auditor

6 days ago


Louisville, Kentucky, United States White Lodging Full time
Job Summary

White Lodging is seeking a Night Auditor to join our team. As a Night Auditor, you will be responsible for assisting guests efficiently, courteously, and professionally in all front desk related functions. This role requires strong attention to detail and organization skills, as well as the ability to work independently while supporting hotel operations.

Responsibilities
  • Provide excellent guest service and ensure a positive experience for all guests.
  • Balance all hotel and restaurant transactions daily, including credit cards, cash, and change funds.
  • Consistently follow all credit, cash-handling, and accounting procedures.
  • Run various audits and reports and record all revenues and statistics accurately.
  • Maintain privacy and confidentiality of all guest and hotel information.
  • Effectively respond to and resolve guest concerns or complaints.
  • Respond to emergency situations and perform other duties as assigned.
Requirements
  • A passion for customer service and a willingness to work nights, weekends, and holidays as necessary.
  • Strong attention to detail and organization skills.
  • Previous hospitality experience is preferred, but not required.
  • The ability to lift, carry, or otherwise move up to 10 lbs. regularly and the ability to stand for long periods of time.
Benefits
  • DailyPay option.
  • Day 1 Medical, Dental, and Vision insurance.
  • Vacation/Paid Time Off (PTO) with rollover.
  • Complimentary wellness tools.
  • Unlimited referral bonuses.
  • 401(k) with company match.
  • Hostcare Resources healthcare concierge.
  • Leadership development.
  • Tuition reimbursement.
  • Discounts on hotel rooms, dining, and other travel/entertainment experiences.
About White Lodging

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.


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