Front Desk Coordinator

2 weeks ago


Danvers, Massachusetts, United States Ophthalmic Consultants of Boston Full time
Job Summary

Ophthalmic Consultants of Boston is seeking a highly skilled and organized Front Desk Representative to provide exceptional patient care service in a fast-paced medical environment.

Key Responsibilities:

  • Deliver outstanding patient care by demonstrating a calm demeanor and enthusiasm in a busy office setting.
  • Ensure efficient and positive interactions with patients and colleagues.
  • Collaborate with the team to achieve exceptional patient service.
  • Perform check-in and check-out functions, collect patient co-payments and past due balances, schedule appointments, and communicate with patients.
  • Perform other related tasks to facilitate patient flow and enhance service quality.
  • Maintain confidentiality and adhere to HIPAA guidelines.
  • Assist with medical records and other clerical duties as assigned.

Requirements:

  • A High School Degree or equivalent.
  • Minimum 1 year of experience in a medical or healthcare setting or equivalent in customer service or front desk/receptionist role.
  • Working knowledge of computers and respect for confidentiality.
  • Ability to work in a fast-paced environment with attention to detail.
  • Epic experience a plus.

Benefits:

  • Health & Dental Insurance (eligible 1st day of employment).
  • Paid time off and paid holidays.
  • Health & Dependent Reimbursement Accounts.
  • 401(k) Plan with company contribution.
  • Company-paid Life and LTD Insurance.
  • Employee discounts.

To learn more about OCB, visit our website at www.eyeboston.com. OCB is an Equal Opportunity Employer. All Employees must be fully vaccinated.



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