Technical Support Specialist
2 weeks ago
Kforce is seeking an Expert Desk Analyst to provide technical support to internal employees who service our customers. The successful candidate will require an aptitude for working with applications/systems to undertake analysis, diagnosis and resolution of employee issues/requests, which may range from straightforward to more complicated technical issues in a dynamic, fast-paced environment.
Key Responsibilities- Provide in-depth technical troubleshooting of software, and connectivity issues for remote employees
- Assist customers in gaining access to various systems
- Monitor for incoming issues, determine root cause and either fix or escalate Log all contacts into Incident Management System (ServiceNow)
- Partner with appropriate teams to resolve or properly close aging tickets Communicate contact trends
- Excellent communication and interpersonal skills combined with technical skills are essential to providing a customer-obsessed, high-touch level of support to the employee community
- Displays a willingness to take on tasks without being asked
- Comfortable in a constantly changing environment
- Comfortable supporting a wide range of end-user issues
- Willingness to engage other support teams, seek help, ask questions
- Passionate about providing excellent customer service and follow-through to completion
- Communicate technical jargon into a communication that is digestible by end-users
- Able to provide outstanding customer service to users with a wide range of backgrounds and technical abilities
- Able to maintain focus on new, incoming issues while continuing to work on existing tasks
- Ability to deduce obscure problems within complicated distributed systems
Kforce offers comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
-
Technical Training and Support Specialist
4 weeks ago
Mountain View, California, United States Reliable Full timeTechnical Training and Support SpecialistAt Reliable Robotics, we're revolutionizing aviation with automated systems. As a Technical Training and Support Specialist, you'll play a crucial role in empowering our team to succeed.Key ResponsibilitiesCollaborate with employees to identify technology strengths and areas for improvementEvaluate and select relevant...
-
IT Support Specialist
3 weeks ago
Mountain View, California, United States Riiid Labs Full timeIT Support SpecialistRiiid Labs is seeking a skilled IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support to our employees, ensuring the smooth operation of our IT systems, and contributing to the development of our IT infrastructure.ResponsibilitiesConfigure and deploy hardware...
-
Senior IT Support Specialist
3 weeks ago
Mountain View, California, United States Lilystyle Full timeReinvent the Future of E-commerce with LilystyleAre you passionate about revolutionizing the way people shop? Do you have a knack for understanding the intricacies of e-commerce? We're on the hunt for a talented Senior IT Support Specialist to join our team at Lilystyle.Key Responsibilities:Provide exceptional technical support to our customers, ensuring...
-
IT Support Specialist
3 weeks ago
Mountain View, California, United States Study, LLC Full timeAbout the IT Support Specialist PositionWe are seeking a highly skilled and motivated IT Support Specialist to join our team in Mountain View, CA. As a member of our team, you will play a critical role in providing desktop and basic server administration support to our employees.The ideal candidate will have a strong understanding of computer hardware and...
-
Senior C# Developer
17 hours ago
Mountain View, California, United States C4 Technical Services Full timeCloud Operations SpecialistC4 Technical Services is seeking a highly skilled Cloud Operations Specialist to join our team. As a key member of our Cloud Operations team, you will be responsible for designing, implementing, and maintaining cloud-based systems and infrastructure.Key Responsibilities:Design and implement cloud-based systems and infrastructure...
-
Mountain View, California, United States Hyundai America Technical Center, Inc. (HATCI) Full timeJob Title: Investment SpecialistHyundai America Technical Center, Inc. (HATCI) is seeking a highly skilled Investment Specialist to join the Hyundai CRADLE Silicon Valley team in Mountain View, CA.Job SummaryThe Investment Specialist will be part of a team of dedicated investment professionals engaged in corporate venture activities covering North America....
-
IT Support Specialist
2 days ago
Mountain View, California, United States Confluent Full timeAbout the Role:We are seeking a highly skilled IT Support Engineer to join our team at Confluent. As a key member of our IT department, you will be responsible for providing exceptional technical support to our employees worldwide.The ideal candidate will have a strong background in IT support, with a focus on delivering high-quality support and a passion...
-
IT Support Specialist
1 day ago
Mountain View, California, United States Confluent Full timeAbout the Role:We are seeking a highly skilled IT Support Engineer to join our team at Confluent Inc. This individual will be responsible for providing exceptional technical support to our employees worldwide.The ideal candidate will have a strong background in IT support, with a focus on troubleshooting and resolving complex technical issues. They will also...
-
IT Support Specialist
2 weeks ago
Mountain View, California, United States Insight Global Full timeJob SummaryWe are seeking a highly skilled and detail-oriented IT Support Specialist to join our Insight Global team. As a key member of our Collaboration Team, you will be responsible for providing exceptional support to our global clients.Key ResponsibilitiesWork independently and collaboratively with our global team to deliver high-quality results.Provide...
-
Technical Content Specialist
2 weeks ago
Mountain View, California, United States Transcend Solutions Full timeJob Title: Technical WriterWe are seeking a skilled Technical Writer to join our team at Transcend Solutions. As a Technical Writer, you will be responsible for creating, updating, and managing technical and non-technical documentation for our AdTech software products.About the Role:This is a fantastic opportunity to work with a dynamic and growing global...
-
Hyundai CRADLE Investment Specialist
3 weeks ago
Mountain View, California, United States Hyundai America Technical Center, Inc. (HATCI) Full timeJob OverviewHyundai America Technical Center, Inc. (HATCI) is seeking a highly skilled Investment Specialist to join the Hyundai CRADLE Silicon Valley team in Mountain View, CA.Key Responsibilities:Assist in portfolio divestment processes and exit strategiesConduct portfolio monitoring activitiesHelp generate investment presentations and supporting...
-
Senior IT Support Specialist
3 weeks ago
Mountain View, California, United States TeamLogic IT of Mountain View Full timeJob OverviewWe are seeking a highly skilled and experienced IT professional to join our team at TeamLogic IT of Mountain View. As a Senior Support Technician/Consultant, you will be responsible for providing top-notch technical support and guidance to our clients, ensuring their IT systems and infrastructure are running smoothly and efficiently.Key...
-
IT Support Specialist
2 weeks ago
Mountain View, California, United States Confluent Full timeAbout the RoleWe are seeking a highly skilled IT Support Engineer to join our growing team at Confluent. As a key member of our IT department, you will be responsible for providing exceptional technical support to our employees worldwide.Key ResponsibilitiesProvide full-service internal IT support to Confluent employees, including advanced troubleshooting...
-
Hyundai CRADLE Investment Specialist I~II
19 hours ago
Mountain View, California, United States Hyundai America Technical Center, Inc. (HATCI) Full timeAbout the RoleHyundai America Technical Center, Inc. (HATCI) is seeking a highly skilled Investment Specialist to join the Hyundai CRADLE Silicon Valley team in Mountain View, CA.Key Responsibilities:Assist in portfolio divestment processes and exit strategiesConduct portfolio monitoring activitiesHelp generate investment presentations and supporting...
-
AI Support Specialist
3 weeks ago
Mountain View, California, United States Zortech Solutions Full timeJob OverviewZortech Solutions is seeking a highly skilled AI Support Engineer to join our team. As an AI Support Engineer, you will be responsible for providing technical support and guidance to our customers on AI-related technologies and tools.Key ResponsibilitiesProvide technical support and guidance on AI concepts, approaches, tools, and best...
-
Data Analyst
22 hours ago
Mountain View, California, United States mavinsys Full timeJob Title: Technical Data AnalystLocation: Mountain View, CADuration: 12 monthsJob Description:We are seeking a highly skilled Technical Data Analyst to join our team at Mavinsys Talent Acquisition. The ideal candidate will have 5 years of experience in quantitative data analysis, a technical undergraduate degree, and advanced SQL skills.The successful...
-
Desktop Support Specialist
3 weeks ago
Mountain View, California, United States Securify Full timeJob DescriptionSecurify is seeking a skilled Desktop Support Technician to join our team in Mountain View, CA. As a key member of our IT department, you will provide top-notch technical support for our clients, ensuring their desktop systems run smoothly and efficiently. Responsibilities and Job Duties:Provide expert-level technical support for Windows and...
-
Desktop Support Specialist
3 weeks ago
Mountain View, California, United States Akraya Full timeJob SummaryWe are seeking a skilled IT professional to join our team as a Desktop Support Technician II. This role requires a minimum of 3-5 years of experience in Service Desk and Desktop Support, preferably with a face-to-face customer service background in a corporate environment.Key ResponsibilitiesProvide remote desktop and telephonic support for...
-
Technical Program Manager
3 weeks ago
Mountain View, California, United States Aurora Innovation Full timeAbout the RoleAurora Innovation is seeking a highly skilled Technical Program Manager to join our Motion Planning team. As a Technical Program Manager, you will be responsible for leading the planning and execution of engineering development for the Motion Planning module, ensuring alignment with company milestones and the success of the Aurora Driver.Key...
-
IT Operations Specialist
3 weeks ago
Mountain View, California, United States TEKsystems Full timeJob Title: IT Operations SpecialistWe are seeking an experienced IT Operations Specialist to join our team at TEKsystems. As an IT Operations Specialist, you will be responsible for assisting our team with technical operations, including network and A/V support, and ensuring the smooth operation of our IT infrastructure.Key Responsibilities:Provide technical...