Help Desk Specialist I ICP
2 months ago
HonorHealth is seeking a skilled Help Desk Specialist to provide first-tier technical support for our applications and systems. As a key member of our IT team, you will be responsible for troubleshooting and resolving technical issues, providing training to end-users, and maintaining documentation for support problems and resolutions.
Key Responsibilities- Provide day-to-day technical support to staff and member physician offices, including troubleshooting and documentation of troubleshooting guidelines for common problems.
- Analyze and solve computer application problems, such as improper installation, configuration, and user keying errors.
- Responsible for answering call queues, responding to email inquiries, and communicating through text regarding ICP technologies.
- Provide technical assistance to management and staff in understanding capabilities of various databases, hardware, and software.
- Train end-users on software and hardware needs.
- Contribute to the coordination of building and testing of systems for supported physician practices and facilitate the installation of new systems as requested.
- Plan, test, evaluate, and participate in technical aspects of application upgrade implementation activities.
- 2 years of experience in the IT industry.
- 1 year of experience as an application support analyst, desktop support analyst, or similar role.
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Help Desk Specialist I ICP
4 weeks ago
Scottsdale, Arizona, United States HonorHealth Full timeJob SummaryAs a Help Desk Specialist I ICP at HonorHealth, you will provide first-tier technical support for assigned applications and systems, including troubleshooting and problem resolution. You will assist staff and physician practices in the day-to-day support of systems, computers, and mobile devices, and participate in operational tasks as necessary....
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Help Desk Specialist I ICP
2 weeks ago
Scottsdale, Arizona, United States HonorHealth Full timeJob SummaryAre you passionate about delivering exceptional technical support and making a meaningful impact in the healthcare industry? As a Help Desk Specialist I ICP at HonorHealth, you will be part of a dynamic team that provides first-tier analysis and coordination for ongoing support of assigned applications and systems. Your expertise will be...
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Help Desk Specialist I ICP
1 month ago
Scottsdale, Arizona, United States HonorHealth Full timeJob SummaryAs a Help Desk Specialist I ICP at HonorHealth, you will provide first-tier technical support and analysis for ongoing support of assigned applications and systems. Your responsibilities will include troubleshooting and problem resolution, assisting staff and physician practices with system use, and participating in operational tasks such as...
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Help Desk Specialist I ICP
1 week ago
Scottsdale, Arizona, United States HonorHealth Full timeJob SummaryAs a Help Desk Specialist I ICP at HonorHealth, you will provide first-tier technical support for assigned applications and systems, including troubleshooting and problem resolution. You will assist staff and physician practices in the day-to-day support of systems and the use of systems, computers, and mobile devices in their offices. You will...
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Help Desk Specialist I ICP
1 month ago
Scottsdale, Arizona, United States HonorHealth Full timeOverviewHonorHealth is seeking a skilled Help Desk Specialist to provide technical support to staff and physician offices. As a key member of our team, you will be responsible for troubleshooting and resolving computer application problems, maintaining documentation, and providing training to end-users.ResponsibilitiesJob SummaryProvide first-tier technical...
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Population Health Specialist I ICP
5 days ago
Scottsdale, Arizona, United States HonorHealth Full timeJob SummaryThe Population Health Specialist I supports the development and delivery of network-wide quality, performance improvement and transformation activities to achieve annual quality and operational goals. This role assists in carrying out the Population Health department's administrative, operational, and program activities by working across internal...
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Help Desk Support Specialist
2 weeks ago
Scottsdale, Arizona, United States BGSF Full timeJob Title: Help Desk SupportThe Help Desk Support role at BGSF is a critical position that requires a high level of technical expertise and excellent customer service skills. As a Help Desk Support specialist, you will be responsible for providing technical assistance and support to users across the network, troubleshooting IT-related equipment, and...
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IT Help Desk Support Specialist
1 month ago
Scottsdale, Arizona, United States K2 Staffing Full timeJob SummaryWe are seeking a skilled IT Help Desk Support Specialist to join our team at K2 Staffing. The successful candidate will have a strong background in business desktop and server technologies, including Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software.Key ResponsibilitiesProvide...
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Help Desk Support Specialist
4 weeks ago
Scottsdale, Arizona, United States TEKsystems Full timeJob SummaryWe are seeking a skilled Help Desk Technician to join our Service Desk Team. As a key member of our team, you will provide exceptional virtual support to our customers, ensuring their technical issues are resolved efficiently and effectively.Key ResponsibilitiesProvide 100% virtual support to customers via phone and other communication...
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Help Desk Support Specialist
3 weeks ago
Scottsdale, Arizona, United States Entech Full timeAbout EntechWe're living and working in the midst of a digital revolution, and the demand for optimized technology practices has never been more critical for businesses. At Entech, it's our mission to help companies navigate the changing environment and accelerate digital realization through the power of solutions, services, and product platforms.We...
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Help Desk Support Specialist
2 weeks ago
Scottsdale, Arizona, United States TEKsystems Full timeJob OverviewWe are seeking a skilled Help Desk Technician to join our Service Desk Team. As a key member of our team, you will provide exceptional virtual support to our customers, ensuring their technical issues are resolved efficiently and effectively.Key ResponsibilitiesProvide 100% virtual support to customers, responding to calls and resolving technical...
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Help Desk Operations Specialist
2 days ago
Scottsdale, Arizona, United States TEKsystems Full timeWe are seeking an experienced Help Desk Operations Specialist to join our team at TEKsystems. The ideal candidate will have a solid background in desktop support and be able to hit the ground running.The successful candidate will be responsible for providing tier II support for corporate office hardware and software issues. This includes troubleshooting and...
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Help Desk Professional
4 days ago
Scottsdale, Arizona, United States TEKsystems Full timeAt Teksystems, we are seeking a highly skilled and motivated Help Desk Professional to join our team as a Hybrid Support Specialist. In this role, you will be responsible for providing exceptional customer service and technical support to our clients through a combination of on-site and remote work.Job DescriptionAs a Hybrid Support Specialist, you will work...
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Population Health Specialist
2 weeks ago
Scottsdale, Arizona, United States HonorHealth Full timeAbout HonorHealthHonorHealth is a leading nonprofit healthcare system serving a population of five million people in the greater Phoenix metropolitan area.Our comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty, and urgent care services, a cancer care network, outpatient surgery centers, clinical...
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Lock Desk Specialist
4 weeks ago
Scottsdale, Arizona, United States VIP Mortgage Inc Full timeUnlock Your Career Potential as a Lock Desk SpecialistVIP Mortgage, Inc. is seeking a detail-oriented and customer-focused individual to join our team as a Lock Desk Specialist. In this role, you will play a critical part in ensuring smooth operations within our fast-paced mortgage environment.Key Responsibilities:Provide exceptional customer service to our...
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Healthcare Network Development Specialist
1 week ago
Scottsdale, Arizona, United States HonorHealth Full timeJob SummaryThe Provider Network Development Specialist plays a crucial role in cultivating the Innovation Care Partners (ICP) provider network by driving growth within the provider membership.This role supports the ACO program through ongoing interaction with potential and participating physicians and ICP leadership, executing strategic plans to identify and...
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Lock Desk Specialist
2 weeks ago
Scottsdale, Arizona, United States VIP Mortgage Inc Full timeUnlock Your Career Potential as a Lock Desk SpecialistVIP Mortgage, Inc. is seeking a detail-oriented and customer-focused individual to join our team as a Lock Desk Specialist. In this role, you will play a critical part in ensuring smooth operations within our fast-paced mortgage environment.Key Responsibilities:Provide exceptional customer service to our...
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Help Desk Specialist
1 month ago
Scottsdale, Arizona, United States Tata Consultancy Services Full timeJob Title: Deskside SupportJob Summary:We are seeking a highly skilled Deskside Support professional to join our team at Tata Consultancy Services. As a Deskside Support specialist, you will be responsible for providing technical support to our employees, troubleshooting hardware and software issues, and ensuring the smooth operation of our IT...
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NOC with Service Desk Specialist
2 weeks ago
Scottsdale, Arizona, United States LTI Mindtree Full timeAbout Us:LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies.As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise...
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Lock Desk Specialist
2 weeks ago
Scottsdale, Arizona, United States VIP Mortgage Inc Full timeAbout the RoleWe are seeking a highly detail-oriented and customer-focused individual to join our team as a Lock Desk Specialist. As a key member of our operations team, you will play a critical role in ensuring the smooth execution of mortgage transactions.Key ResponsibilitiesProvide exceptional customer service to our sales team members, offering guidance...