Membership Sales Representative
1 day ago
Are you passionate about delivering exceptional customer experiences and driving business growth? Do you thrive in a fast-paced, dynamic environment where no two days are the same? If so, we invite you to join our team at Massage Envy McCandless as a Membership Sales and Customer Service Associate.
About the RoleAs a key member of our team, you will be responsible for converting guests to members, retaining members, driving retail sales, and delivering an outstanding experience to every client who walks through our doors. You will be the face of our brand, embodying our core values of optimism, gratitude, excellence, consistency, and empathy.
Key Responsibilities- Provide exceptional customer service to members and guests, ensuring a positive experience from start to finish.
- Convert guests to members by promoting the benefits of our Wellness Program and addressing their needs and concerns.
- Drive retail sales by staying up-to-date on our latest products and promotions and making recommendations to clients.
- Retain members by re-engaging inactive members and addressing any concerns they may have.
- Work collaboratively with the team to achieve sales and customer service goals.
- Stay organized and manage multiple tasks and priorities with ease.
We offer a competitive compensation package, including hourly pay and commission, as well as opportunities for growth and development. Our team is passionate about delivering exceptional customer experiences, and we're committed to creating a positive, supportive work environment that inspires you to be your best.
Requirements- Previous sales or customer service experience is a plus, but not required.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Basic math skills and proficiency with computer systems.
- High school diploma or equivalent required.
We're an equal opportunities employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer experiences and driving business growth, we'd love to hear from you.
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