Membership Sales Representative

6 days ago


Pittsburgh, Pennsylvania, United States Massage Envy Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Membership Sales Representative. As a key member of our sales team, you will be responsible for converting guests to members, retaining members, driving retail sales, and delivering an exceptional customer experience.

Key Responsibilities
  • Provide exceptional customer service to members and guests, ensuring a positive and memorable experience.
  • Convert guests to members by promoting the benefits of our membership program and services.
  • Retain members by addressing their concerns, providing solutions, and ensuring their needs are met.
  • Drive retail sales by promoting our products and services, and providing recommendations to members and guests.
  • Work collaboratively with the team to achieve sales and customer service goals.
  • Stay up-to-date on our services, products, and promotions to effectively communicate with members and guests.
Requirements
  • High school diploma or equivalent required.
  • Previous sales and customer service experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Knowledge of retail products and services a plus.
What We Offer
  • A competitive hourly rate and commission structure.
  • A dynamic and supportive work environment.
  • Opportunities for growth and professional development.
  • A comprehensive benefits package, including health insurance and paid time off.


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