Front Desk Operations Associate

4 days ago


Canonsburg, Pennsylvania, United States StepStone Hospitality Inc. Full time

Job Description:

At StepStone Hospitality Inc., we are committed to delivering exceptional customer experiences.

Job Summary:

We are seeking a highly skilled Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing top-notch customer service to our guests.

Responsibilities:

  • Deliver exceptional customer service to guests
  • Assign rooms to guests and issue room keys
  • Manage incoming mail and messages
  • Communicate with guests regarding hotel services and amenities
  • Process payments and handle billing
  • Make reservations and cancellations

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic math skills and ability to operate a cash register
  • Knowledge of hotel operations and procedures

We offer a competitive salary of $45,000 - $60,000 per year, depending on experience.



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