Front Desk Operations Associate
4 days ago
Job Description:
At StepStone Hospitality Inc., we are committed to delivering exceptional customer experiences.
Job Summary:
We are seeking a highly skilled Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing top-notch customer service to our guests.
Responsibilities:
- Deliver exceptional customer service to guests
- Assign rooms to guests and issue room keys
- Manage incoming mail and messages
- Communicate with guests regarding hotel services and amenities
- Process payments and handle billing
- Make reservations and cancellations
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic math skills and ability to operate a cash register
- Knowledge of hotel operations and procedures
We offer a competitive salary of $45,000 - $60,000 per year, depending on experience.
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