Customer Support Professional

6 days ago


Carlsbad, California, United States CANYON BICYCLES USA INC Full time

Delivering Exceptional Customer Service at Canyon Bicycles USA Inc.

We offer a competitive salary of $65,000 - $80,000 per year for this exciting role based in Carlsbad.

Job Summary

The ideal candidate will have a solid understanding of the cycling industry and excellent communication skills. This is an opportunity to work with a dynamic team, contribute to the growth of a leading brand, and enjoy a comprehensive benefits package.

Key Responsibilities
  • Provide world-class customer support: Respond to customer inquiries via phone, email, and chat, resolving issues efficiently and effectively.
  • Maintain expert product knowledge: Stay up-to-date on Canyon's latest products, features, and technologies through rigorous training and self-study.
  • Develop relationships with customers and internal teams: Collaborate with cross-functional teams to resolve complex issues and provide seamless support to customers.
Requirements
  • High School Diploma: Equivalent education or relevant experience required.
  • Customer Service Experience: Minimum 2-3 years of experience in customer-facing roles, preferably in the retail or service industry.
  • Skillset: Excellent communication, problem-solving, and time management skills; ability to multitask and work in a fast-paced environment.
Preferred Qualifications
  • Help Desk Software: Experience using help desk software and remote support tools.
  • Tech Skills: Knowledge of SAP, Salesforce, Outlook, and Microsoft Office.
  • Flexible Scheduling: Ability to work a flexible schedule, including weekends.


  • Carlsbad, California, United States Swing Education Full time

    We are seeking a skilled and compassionate Instructional Support Professional to join our team at Swing Education. As a Substitute Teacher, you will have the opportunity to make a real impact in classrooms and enjoy the flexibility and support that comes with working with us.About UsSwing Education is a leading provider of substitute teaching services,...


  • Carlsbad, California, United States Rehab United Full time

    Company OverviewRehab United is a family-owned private practice specializing in outpatient physical therapy, massage/wellness, and fitness. With eight locations in San Diego, CA, and one in Seattle, WA, our company has earned recognition as one of San Diego's Best Places to Work by The San Diego Business Journal and one of the Top Company Cultures in the...


  • Carlsbad, California, United States Redwood Family Care Network Full time

    We are seeking a compassionate and experienced Senior Direct Support Professional to join our team at Redwood Family Care Network. As a key member of our care team, you will play a vital role in providing exceptional support and advocacy to individuals with developmental disabilities.About the JobThis full-time position is based in Sorrento Valley, CA, and...


  • Carlsbad, California, United States Keith Badiner Farmers Agency Full time

    Company OverviewAt Keith Badiner-Farmers Insurance Agency, we prioritize a positive work environment where our employees can grow professionally. We strive to provide exceptional customer service while fostering a culture of collaboration and open communication.We value the well-being of our team members, offering opportunities for professional development,...


  • Carlsbad, California, United States Volt Full time

    Job SummaryVolt is seeking a skilled Customer Service Representative to join our team in Carlsbad, CA. As a Customer Service Representative, you will be responsible for providing exceptional customer service, answering incoming calls, and resolving customer issues in a timely and professional manner.Key ResponsibilitiesAnswering incoming calls to set service...


  • Carlsbad, California, United States Thermo Fisher Scientific Careers Full time

    Experience the thrill of driving revenue growth in our top national laboratory accounts as a Commercial Diagnostic Sales Professional at Thermo Fisher Scientific Careers.About the Role:We are seeking a seasoned sales professional to establish and cultivate impactful customer relationships, protect and grow our outstanding immunoassay and protein diagnostic...


  • Carlsbad, California, United States Sunrise Senior Living Full time

    We are seeking a dedicated Caregiver Professional to join our team at Sunrise Senior Living. This role is ideal for individuals who are passionate about providing exceptional care and support to seniors.About the JobThis position is responsible for delivering high-quality care and services to residents in our assisted living and reminiscence neighborhoods....


  • Carlsbad, California, United States Equinox Full time

    Unlock your full potential as a Fitness Professional at Equinox in Carlsbad, CA.About the RoleWe are seeking a highly motivated and dedicated Fitness Professional to join our team. As a key member of our team, you will be responsible for providing exceptional fitness experiences to our members through personalized training programs, coaching, and...


  • Carlsbad, California, United States Sunrise Senior Living Full time

    Job DescriptionWe are seeking a compassionate and dedicated Senior Care Professional to join our team at Sunrise Senior Living. As a Care Manager, you will be responsible for providing exceptional care and support to our residents, ensuring their physical, emotional, and social needs are met.About the RoleThis is a rewarding opportunity to make a positive...


  • Carlsbad, California, United States Life Works Full time

    We are seeking a dedicated individual to join our team in San Diego, CA as a part-time Direct Support Professional. In this role, you will have the opportunity to mentor and support individuals with developmental disabilities, helping them achieve their goals and overcome challenges.At Life Works, we foster a collaborative environment that promotes...


  • Carlsbad, California, United States Breg, Inc. Full time

    Job SummaryWe are seeking an accomplished Strategic Marketing Professional to join our team at Breg, Inc. in Carlsbad, CA.This role is responsible for executing marketing strategies and tactics through the development, implementation, and ongoing support of marketing communications that meet corporate standards and professionalism.Key...


  • Carlsbad, California, United States The Perfect Cut Full time

    Job SummaryThe Perfect Cut is a dynamic salon seeking skilled Stylists to join our team. As a key member of our staff, you will have the opportunity to work with a diverse range of clients and styles.About UsWe are a forward-thinking salon dedicated to providing exceptional service and creating a positive atmosphere for our clients and staff.Salary and...

  • Project Estimator

    3 weeks ago


    Carlsbad, California, United States Hanes Companies Full time

    About the RoleHanes Companies, a leading supplier of industrial materials, is seeking a detail-oriented Project Estimator to join our dynamic sales team. As a key member of our team, you will be responsible for estimating project bids, managing project pipelines, and providing technical sales support to contractors, engineers, and field sales staff.Key...


  • Carlsbad, California, United States Redwood Family Care Network Full time

    Redwood Family Care Network is a leading provider of quality care services, dedicated to empowering individuals with intellectual and developmental disabilities to lead fulfilling lives. We are currently seeking compassionate Direct Support Professionals to join our team in Oceanside/Vista, CA.Salary and BenefitsThe successful candidate will receive an...


  • Carlsbad, California, United States Volt Workforce Solutions Full time

    Financial Operations SpecialistWe are seeking an experienced Accounting Clerk to join our team at Volt Workforce Solutions. As a key member of our financial operations department, you will be responsible for performing various accounting functions including invoicing, payment processing, and reconciliation.About the Role:Invoice sales orders and process AP...


  • Carlsbad, California, United States Verdani Partners Full time

    Job OverviewVerdani Partners is seeking an experienced Sustainability Professional to manage the greening of existing building portfolios. As a key member of our team, you will support ESG program needs, including data management, survey collection, reporting, and certification coordination between clients and property teams.


  • Carlsbad, California, United States Hariri Dental Corporation Full time

    About UsWe are a leading dental care provider in Carlsbad, dedicated to delivering exceptional patient experiences. At Hariri Dental Corporation, we value the importance of friendly, outgoing staff who can create a fantastic dental experience.Job SummaryWe seek a highly skilled and caring Dental Assistant to join our team. As a key member of our office, you...


  • Carlsbad, California, United States Sunrise Senior Living Full time

    Unlock a Rewarding Career in Senior CareWe are passionate about providing high-quality care and services to seniors and their families at Sunrise Senior Living. As a Caregiver Specialist, you will play a vital role in delivering exceptional care and enhancing the lives of our residents.About the RoleAs a member of our dedicated team, you will be responsible...


  • Carlsbad, California, United States Lyft Full time

    Are you looking for a flexible and rewarding career opportunity in California? Consider driving with Lyft, a leading ride-sharing platform that connects drivers with riders across the state.Earn a competitive salaryWe offer an estimated $20-$25 per hour, depending on your location and the number of rides you complete. With our guaranteed earnings program,...


  • Carlsbad, California, United States Chico's FAS, Inc. Full time

    We are seeking a highly motivated and detail-oriented Sales and Operations Associate to join our team. As a member of our store team, you will play a critical role in supporting a customer-focused sales culture and contributing to the success of our retail operation.Key ResponsibilitiesThe Sales and Operations Associate will be responsible for:Providing...