Experience Design Director

16 hours ago

Plano, Texas, United States Capital One Full time
Experience Design Lead

Capital One is seeking an experienced Experience Design Lead to join our team. As a key member of our design organization, you will be responsible for leading the design of customer-facing experiences that drive business results and exceed customer expectations.

The ideal candidate will have a strong background in user experience design, with a proven track record of delivering high-quality designs that meet business objectives. You will be responsible for collaborating with cross-functional teams to understand customer needs and develop design solutions that meet those needs.

Key Responsibilities:
  • Lead the design of customer-facing experiences, including digital products and services
  • Collaborate with cross-functional teams to understand customer needs and develop design solutions
  • Develop and maintain design standards and guidelines to ensure consistency across products and services
  • Conduct user research and testing to inform design decisions
  • Work with product managers and engineers to ensure design solutions are feasible and meet business objectives
  • Develop and maintain design documentation, including design specifications and design rationale
Requirements:
  • 6+ years of experience in user experience design
  • Proven track record of delivering high-quality designs that meet business objectives
  • Strong understanding of design principles and human-centered design methodologies
  • Excellent communication and collaboration skills
  • Ability to work in a fast-paced environment and prioritize multiple projects simultaneously
Preferred Qualifications:
  • Experience designing for cross-channel experiences
  • Comfortable working with a variety of business partners and delivering outcomes
  • Familiarity with design and prototyping tools, such as Sketch and/or Figma
  • Familiarity with working in an established design system
  • Experience managing a cross-functional team

Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law.

Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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