Senior Director of Design

7 days ago

Plano, Texas, United States Raising Cane's Full time
About the Role

We are seeking a highly skilled Senior Director of Design to join our team at Raising Cane's Chicken Fingers. As a key member of our Restaurant Support Office, you will play a critical role in shaping the design and construction of our restaurants.

Key Responsibilities
  • Lead the development and implementation of design standards for restaurants, ensuring consistency and quality across the brand.
  • Collaborate with cross-functional teams to bring projects to completion, achieving the best results through effective communication and project management.
  • Develop and manage a team of design professionals, providing training, development opportunities, and performance management to ensure the team's success.
  • Manage internal workload during drawing reviews and quality control, ensuring timely and accurate delivery of design documents.
  • Author RFPs, review contracts, and manage outside consultants as needed to ensure the best possible outcomes for the company.
  • Direct, organize, and develop global design standards, including design guidelines, architecture and engineering standards, prototypical drawing sets, specifications, and technical data.
  • Report on progress, using analytics, lessons learned, and best practices from prior projects to continually improve design standards.
  • Demonstrate and apply knowledge of architectural details and technical specifications for ground-up construction, conversions, and tenant improvement projects.
  • Work closely with vendors on shop drawings and incorporate them into prototype template sets, collaborating with facilities and procurement to set up vendors for execution at scale.
  • Develop and maintain base design drawings for all prototypical buildings used in the system, as well as regional adaptations for high-capacity, jurisdictional variations, cold climate, and operational differences.
  • Provide change management leadership to continually improve details in the prototype sets based on feedback from operations, construction, and facilities teams.
  • Strategize the management of the release of quarterly updates to guidelines, scope of work documents, templates, drawings, specifications, and cut sheets.
  • Contribute to department-wide efforts in value engineering new design concepts, proposing alternative materials, finishes, equipment, and furniture to drive down costs while maintaining overall design objectives, long-term durability, and functionality.
  • Develop and implement certifications and training programs for all external consultants, identifying, evaluating, and onboarding prototype master architects to lead efforts to develop and maintain base designs and regional adaptations.
  • Coordinate training and implementation of master drawing templates with internal crewmembers and external consultants, leading the development of remodel programs for existing portfolios of restaurants.
  • Execute individual remodel projects in collaboration with construction and operations teams, developing continuous improvement initiatives in operational capacity improvements, strategy shifts in the business, and executive priorities.
Requirements for Success
  • 10+ years managing a team of direct reports, planning, prioritization, and organizing team workflow.
  • 10+ years in Architecture, Design, Architectural Standards, or Project Management.
  • 5+ years managing construction plans and specifications for ground-up projects, conversions, and non-traditional venue projects.
  • Experience in restaurant or multi-unit retail industry.
  • Experience diagnosing and resolving complex issues and implementing strategies to resolve problems.
  • Proficiency in AutoCAD, InDesign, SketchUp, and Photoshop.
  • Professional Licensure, Member of USGBC, LEED Accredited Professional.
  • Ability to deliver results under heavy pressure and deadlines.
  • Must have problem-solving skills to remove obstacles, conflict resolution, mediation, and negotiation.
  • Ability to effectively lead cross-functional project teams, influence proactively with mutual respect, developing trust, and develop strategic and tactical plans.
  • Must maintain confidential information and work with minimal supervision.
  • Bachelor's degree in architecture, interior design, construction management, or related field required.
  • Ability to travel 20% for business purposes.

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