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Operations Manager

2 months ago

Sacramento, California, United States CVS Health Full time
Job Summary

The Operations Manager is a key member of the Store Management team at CVS Health, responsible for driving store execution and performance while building consumer loyalty through exceptional customer service. This role requires strong leadership skills, initiative, and the ability to lead by example.

Key Responsibilities
  • Store Management: Maintain an engaged and productive store team through strong leadership and supervision.
  • Sales and Inventory Management: Support the Store Manager in managing sales and inventory levels to meet business objectives.
  • Employee Development: Supervise, train, and develop store crew members to ensure they have the skills and knowledge needed to succeed.
  • Financial Management: Assist the Store Manager in managing store finances, including budgeting and forecasting.
  • Customer Service: Lead by example and promote a customer-centric culture, ensuring exceptional customer service experiences.
Requirements
  • Leadership Skills: Proven ability to lead and motivate a team to achieve business objectives.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate with store crew members, customers, and other stakeholders.
  • Analytical Skills: Advanced analytical skills, with the ability to analyze data and make informed business decisions.
  • Technical Skills: Proficiency in computer skills and ability to learn new systems and technologies.
Preferred Qualifications
  • Experience: Previous experience as a retail manager or supervisor.
  • Education: High school diploma or equivalent required.