Operations Manager

4 weeks ago


Sacramento, California, United States Stratus Building Solutions of Sacramento Full time
Job Title: Operations Manager

Stratus Building Solutions of Northern California is a leading provider of commercial cleaning services, seeking an experienced Operations Manager to join our team.

Key Responsibilities:

  • Manage customer account requirements and schedules, ensuring seamless service delivery.
  • Liaise with crews in the field to resolve issues and improve operations.
  • Develop and implement strategies to increase special service sales to existing customers.
  • Train new and existing franchise owners on best practices and company procedures.
  • Handle customer complaints, conduct on-site account inspections, and perform other related duties as necessary.

Requirements:

  • Extensive knowledge of cleaning and disinfecting procedures, including carpet care, strip and refinish VCT, ceramic tile care, window cleaning, high dusting, and general janitorial services.
  • Working knowledge of Microsoft Office (Word, Excel, Outlook, and PowerPoint).
  • Must be bilingual.
  • Strong problem-solving and communication skills.

Benefits:

  • Competitive salary range: $40,000 - $60,000 depending on achievement of KPIs.
  • Pay with commissions: $70,000 - $125,000 per year.
  • 401(K) plan.
  • Health plan (medical and dental).
  • Car allowance.
  • Flexible schedule.
  • Paid time off.

Work Location: Remote 60% of the time. Schedule: 8-hour shift, primarily day shift (occasionally night), Monday to Friday.


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