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Operations Manager

1 month ago

Sacramento, California, United States CVS Health Full time
Operations Manager Job Description

CVS Health is seeking a skilled Operations Manager to join our team. As a key member of our store management team, you will play a critical role in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.

Key Responsibilities:
  • Lead and manage a team of store crew members to achieve sales and inventory management goals.
  • Supervise and direct activities of the store's crew, ensuring effective communication and a positive work environment.
  • Support the Store Manager in developing and implementing action plans for operational and service improvement.
  • Assist customers with their questions, problems, and complaints, promoting CVS customer service culture.
Requirements:
  • Deductive reasoning ability, advanced analytical skills, and computer skills.
  • Advanced communication skills, leadership, supervision, and influencing skills.
  • Ability to work a full-time flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.
Benefits:
  • Competitive pay range: $17.50 - $31.00 per hour.
  • Medical, dental, and vision benefits.
  • 401(k) retirement savings plan and Employee Stock Purchase Plan.
  • Term life insurance and short-term and long-term disability benefits.
  • Well-being programs, education assistance, and free development courses.
  • CVS store discount and discount programs with participating partners.