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Clinical Administrative Specialist
1 month ago
The Clinical Administrative Specialist - Patient Services role at HonorVet Technologies is a critical position that requires exceptional communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.
This individual will be responsible for ensuring seamless patient experiences by verifying insurance information, updating demographic data, and communicating with staff regarding patient arrivals. They will also process HIPAA-related paperwork, collect co-pays, and provide patients with receipts.
Duties and Responsibilities- Greet patients either in person or via telephone, and update their insurance/demographics in the practice management system.
- Assure that physician accepts insurance that patients present with. If not already done prior to visit, verify insurance prior to patient's arrival or at minimum at time of arrival before visit.
- Communicate with appropriate staff regarding patient's arrival, and ensure that patient's medical record is available for physician.
- Process/update HIPAA-related paperwork and other institutional forms as necessary.
- Collect or retrieve referrals or insurance authorizations as required.
- Review status of waiting room on a routine basis and ensure that patients are kept advised of wait times.
- Ensures that patient has paid co-pay or collects co-pay under direction of billing staff, providing patient with receipt following established cash-control processes.
- May schedule patient for follow-up appointment as needed. Provide patient with guidelines for requesting medical records, if necessary.
This role requires manual dexterity for handling charts and using office equipment, specifically the use of a computer keyboard and calculator. The individual must be able to stoop and bend to retrieve files and supplies, and sit, stand, or move around for extended periods of time.
Requirements- 1 year physician practice experience.
- Must have a minimum of one week training on-site which will be provided by practice.
- Prefer experience in a medical office setting, utilizing a computer system for physician scheduling.
- Keyboarding skills are necessary.
- IDX or other practice management system experience preferred.
HonorVet Technologies offers a competitive salary and benefits package, including a base salary of $45,000 per year, with opportunities for growth and advancement in a dynamic and rapidly evolving industry.
