Licensed Insurance Customer Service Representative

4 weeks ago


Tacoma, Washington, United States Staff My Agency Full time

Customer Service Representative Opportunity

We are seeking a highly motivated and experienced Customer Service Representative to join our team at Staff My Agency. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues they may have.

Responsibilities:

  • Establish and maintain strong relationships with customers through prompt and accurate service.
  • Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused approach to educate customers about insurance options and provide personalized recommendations.
  • Maintain accurate records and reports of customer interactions and activities.

Requirements:

  • Current Life, Health, and Property Casualty license or willingness to acquire one before accepting the offer.
  • 5 years of industry experience, with State Farm experience being a plus but not required.
  • Excellent interpersonal, communication, and organizational skills.
  • Ability to work in a team environment and provide timely and thorough activity reports to the agent.
  • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education.

About Us:

Staff My Agency is a State Farm independent contractor agency, and this position is not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.



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