Administrative and Sales Support Coordinator

1 month ago

Hartsdale, New York, United States Westchester Marketing Group Inc Full time
Job Overview

Become a Key Player as an Administrative and Sales Support Coordinator at Westchester Marketing Group Inc

Are you dedicated to providing exceptional customer service and adept at discerning client requirements? In the role of Administrative and Sales Support Coordinator at Westchester Marketing Group Inc, you will serve as the initial point of contact for our clients, assisting them in realizing their signage aspirations while also bolstering our internal marketing initiatives.

The most effective Administrative and Sales Support Coordinators are highly organized, client-oriented professionals with excellent communication and relationship management skills. If you thrive on understanding client needs and executing successful marketing strategies while ensuring a smooth and gratifying customer journey, this position is an excellent match for you.

Key Responsibilities:

  • Client Interaction: Address customer inquiries promptly, both in person and via phone, offering expert advice and precise estimates, and guiding them through the ordering process.
  • Marketing Implementation: Execute marketing strategies for the store and engage in telemarketing to cultivate new business prospects.
  • Sales Assistance: Accurately process work orders, secure necessary deposits, and finalize payments upon project completion.
  • Relationship Development: Foster strong connections with vendors for sourcing and collaborate with the production team to ensure clarity and quality in all orders.
  • Operational Efficiency: Support various store operations, ensuring all administrative duties such as reporting and invoicing are managed effectively, while maintaining a tidy and professional store environment.

Opportunities for Professional Development:

  • Acquire valuable experience in customer relationship management and in-house marketing within a globally recognized brand.
  • Access industry-leading training and networking opportunities across the franchise network.

What We Provide:

  • Competitive Compensation
  • Opportunities for Professional Growth
  • A Dynamic and Supportive Work Environment

Qualifications:

  • Proficient in computer operations, including Windows Office and POS systems.
  • Strong command of the English language with excellent spelling, grammar, and proofreading abilities.
  • Familiarity with basic sales and telemarketing principles.
  • Outstanding communication and customer service skills.
  • Proactive with the ability to manage multiple responsibilities and tasks.
  • Capability to stand for extended periods and handle frequent computer use.
  • Interest in marketing and design, along with a basic technical understanding, is a plus.
  • Valid driver's license preferred.

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