Medical Spa Receptionist
6 days ago
We are seeking a highly skilled and detail-oriented Front Desk Associate to join our team at Kalologie Long Beach. As the first point of contact for our clients, you will play a crucial role in shaping their experience and ensuring seamless communication throughout their visit.
About the Role:This is an exciting opportunity to join a dynamic and growing medical spa, where you will have the chance to work with a talented team of professionals who are passionate about delivering exceptional results. As a Front Desk Associate, you will be responsible for providing top-notch customer service, managing front office tasks, and ensuring that our clients receive the highest level of care and attention.
Key Responsibilities:- Welcoming clients and handling appointment scheduling and rebooking
- Managing all front office tasks efficiently
- Conducting personalized consultations to assess client needs and explain the benefits of membership packages
- Processing membership applications, handling transactions, and ensuring accurate documentation of membership agreements
- Providing detailed information on medical spa services, treatments, and membership benefits to prospective members
- Addressing member inquiries, resolving issues, and providing exceptional customer service to enhance member satisfaction and retention
- Accurately inputting and updating client information in our system
- Confirming and updating details with each visit
- Minimizing waiting times and maintaining a clean and organized reception area
- Acting as a liaison between vendors, representatives, and the manager
- Flexibility to work evenings and weekends
- Proven ability to follow processes and adapt in a fast-paced environment
- Previous experience in a similar role preferred
- Reliable, punctual, and highly organized
- Efficient, detail-oriented, and quick to learn
- Proficient with Mac computers and applications; familiarity with electronic medical records is a plus
- Friendly, upbeat, and honest demeanor
- Ability to stay composed under pressure and excel in a busy setting
Kalologie Long Beach provides a competitive salary, generous service discounts, and opportunities for ongoing training. We are committed to supporting your growth and development within our expanding network of medical aesthetic clinics.
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