Overnight Operations Manager

2 weeks ago


Pensacola, Florida, United States Chick-fil-A Full time

Job Summary:

We are seeking a highly organized and self-motivated Overnight Manager to lead our 3rd shift team at Chick-fil-A Nine Mile Road. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant during late-night hours, providing exceptional customer service, and developing the skills of our team members.

Key Responsibilities:

  • Lead by Example: Demonstrate a strong work ethic and lead the overnight team by example, setting the tone for a productive and efficient work environment.
  • Customer Service: Ensure that every guest has an exceptional experience, providing prompt and courteous service, and addressing any concerns or issues in a timely manner.
  • Team Development: Coach and develop team members, providing feedback and guidance to help them grow and improve in their roles.
  • Operations: Oversee the daily operations of the restaurant during late-night hours, ensuring that all tasks are completed efficiently and effectively.
  • Food Safety: Ensure that all food safety protocols are followed, and that the restaurant maintains a clean and safe environment for guests and team members.

Requirements:

  • Education: Bachelor's degree or equivalent work experience.
  • Availability: Full-time availability to work 40-45 hours per week, including nights and weekends.
  • Skills: Strong leadership and communication skills, ability to work in a fast-paced environment, and a passion for delivering exceptional customer service.

Benefits:

  • Competitive Wages: $17 - $20 per hour.
  • Free Meals: Free meals during shift and discounted meals anytime.
  • Professional Development: Opportunities for growth and development, including training and education programs.


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