Frozen Food Manager

4 days ago


Puyallup, Washington, United States Albertsons Full time
Frozen Food Manager Job Description

As a key member of our team, the Frozen Food Manager plays a vital role in ensuring the success of our Frozen Department. This position is responsible for directing and controlling the operation of the Frozen Department to achieve sales and profit objectives.

Key Responsibilities:
  • Provide exceptional customer service, ensuring a positive shopping experience for our customers.
  • Train, schedule, and supervise Frozen Food workers to ensure optimum staffing patterns for the department.
  • Resolve customer complaints and concerns in a professional and courteous manner.
  • Perform daily inventory and order necessary supplies to maintain adequate inventory levels.
  • Replace stock in coolers, freezers, and end displays, ensuring that all expired items are removed from the shelves daily.
  • Unload boards and stack on pallets or six wheel carts, pushing pallet jacks or six wheeled carts through the store to display areas.
  • Maintain the cleanliness of display areas and freezers, adhering to company standards.
Requirements:
  • Ability to follow company customer service procedures and provide exceptional customer service skills.
  • Ability to interact with customers and co-workers in a professional and courteous manner.
  • Ability to work independently and as part of a team.
  • Ability to understand and follow instructions, as well as communicate effectively with others.
Working Conditions:

The Frozen Food Manager will work primarily in a fast-paced retail environment, with frequent exposure to cold temperatures and occasional exposure to chemicals. The position requires standing for long periods, walking, and lifting up to 35 pounds.

Safeway is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a safe and inclusive work environment for all employees.


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