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Operations Associate

1 month ago


Boynton Beach, Florida, United States Baptist Health South Florida Full time

The ideal candidate will be responsible for coordinating patient flow and ensuring timely processing of patient information. They will maintain knowledge of insurance requirements, Baptist Health South Florida pricing, and financial assistance options. Additionally, they will assist in supporting go-lives and departmental initiatives, including onboarding and training team members.

They will also participate in departmental committees and champion opportunities, practicing the Baptist Health philosophy of service excellence in providing professional, compassionate, and friendly service to patients and families.

Requirements include a minimum of 1 year of Patient Access experience, with a strong ability to work in a high-volume, fast-paced environment. The ideal candidate will be detail-oriented, organized, and possess excellent customer service and interpersonal communication skills.

Preferred qualifications include an Associate's Degree, knowledge of healthcare regulatory guidelines, and bilingual English and Spanish skills.