Leadership Role

6 days ago


Angola, New York, United States Creature Comforts Pet Resort Full time
Job Summary

Creature Comforts Pet Resort is seeking a highly skilled and experienced Operations Manager to lead our team and oversee the day-to-day operations of our pet care facility. As a key member of our leadership team, you will be responsible for ensuring the highest level of customer satisfaction, staff management, and fiscal accountability.

Key Responsibilities
  • Staff Management: Hire, train, and develop a team of staff members to provide exceptional customer service and ensure the well-being of our furry guests.
  • Operations: Oversee all facility operations, including boarding, daycare, grooming, training, and add-on services, ensuring the safety and comfort of dogs, staff, and clients.
  • Accounting Functions: Assist with day-to-day accounting tasks, including client account review, payroll, and reconciliation of daily deposits.
  • Hands-on Responsibilities: Participate in direct animal care, including administering medication, feeding, walking dogs, and cleaning tasks.
Requirements
  • Education: Minimum of 2-year degree in Business, Accounting, or Zoological/Animal Science.
  • Experience: Minimum 3 years in a management role, with a strong track record of staff management, customer service, and leadership.
  • Skills: Excellent communication and problem-solving skills, ability to work independently and as part of a team, and a passion for animal care.
What We Offer
  • Competitive Pay: $21-$25 per hour, based on experience.
  • Benefits: Flexible schedule, employee discount on services and retail, 401K, and PTO.


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