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Operations Support Lead

2 months ago


Washington DC USA, United States Vertex Aerospace LLC Full time
Job Summary

We are seeking an experienced Operations Support Lead to join our team at Vertex Aerospace LLC. This role will be responsible for leading an incident response team and managing SLA requirements on trouble tickets.

Key Responsibilities
  • Lead an incident response team in an enterprise environment
  • Manage SLA requirements on trouble tickets
  • Produce technical documents and engineering diagrams
  • Develop strong written and verbal skills
  • Collaborate with team members to achieve common goals
Requirements
  • 5 years of experience in a similar role
  • Strong understanding of Office 365 and Windows Server
  • Excellent leadership and communication skills
Location

Boyers, PA, Macon, GA, and Washington DC OPM locations

Equal Opportunity Employer

Vertex Aerospace LLC is an equal opportunity employer and welcomes applications from diverse candidates.