Healthcare Operations Supervisor

1 week ago


Chapel Hill, North Carolina, United States Medi-Weightloss Full time
Position Overview

Are you dedicated to promoting health and wellness? If you have a strong desire to assist individuals in achieving their health objectives, both personally and professionally, we invite you to explore an exciting opportunity with us at Medi-Weightloss.

About Us: We are a medically supervised weight loss clinic committed to empowering individuals to lead healthier lives. As the demand for our services continues to grow, we are on the lookout for talented professionals eager to advance their careers in the health sector.

Role Summary: As the leader of a Medi-Weightloss clinic, you will be responsible for overseeing the execution and management of all clinic policies and procedures, including clinical, financial, operational, personnel, and administrative functions. This dynamic role requires a proactive approach to delivering exceptional customer service while achieving clinic sales targets and objectives.

Key Responsibilities

Managerial Duties:

  • Exhibit strong interpersonal skills to communicate effectively with clients and staff.
  • Ensure operational standards align with the company's defined Key Performance Indicators (KPIs).
  • Guide staff in their professional development, maintaining high standards of operational excellence.
  • Facilitate weekly meetings with clinic personnel to promote goal achievement and consistency.
  • Implement a hands-on approach to uphold company policies regarding clinic operations and cleanliness.
  • Demonstrate strong organizational skills, multitasking abilities, and flexibility in fulfilling various roles.
  • Identify and address any clinical or operational issues, developing appropriate solutions.
  • Maintain a proactive mindset in all aspects of clinic management.

Administrative Duties:

  • Manage daily office tasks, including patient registration, scheduling, and data entry.
  • Handle telephone communications using the approved company script.
  • Conduct consultations to introduce company services and onboard new patients.
  • Perform follow-up calls to monitor patient progress and address any missed appointments.

Clinical Duties:

  • Record patient vitals, administer injections, and perform phlebotomy.
  • Provide dietary counseling during patient visits.
  • Document patient progress in charts and electronic medical records.
  • Execute additional clinical responsibilities as needed.

Position Type: Part-time transitioning to Full-time

Compensation: Starting at $20/hour

Benefits
  • 401(k) with matching
  • Employee discounts
  • Paid time off

Medical Specialties: Primary Care

Schedule: Monday - Friday

Supplemental Pay: Bonus opportunities

Qualifications

Experience: Minimum of 2 years in Office Management (Preferred)

Education: Bachelor's degree (Preferred)



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