IT Systems Administrator

1 day ago

Manalapan, United States Merola Tile Distributors of America Full time
Job Summary

We are seeking an experienced IT Systems Administrator to join our team at Merola Tile Distributors of America. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our IT systems and infrastructure.

Key Responsibilities
  • Technical Support: Provide expert technical support for our in-house systems, including ERP databases, Microsoft 365 suite, EDI platforms, CCTV system, WMS software, web filter, active directory, printing network, ticketing system, and other critical IT assets.
  • Network Management: Oversee server rack configuration, patch new cables/ports, manage firewall, web filter, create new connections for phone/network, crimp Ethernet cables, monitor network performance, define network policies, and uphold security measures.
  • Project Management: Lead and drive strategic operational projects aimed at enhancing the efficiency and integration of business systems.
  • Escalated Support: Handle escalated and high-level support tickets, providing expert problem-solving skills to resolve complex issues efficiently.
  • Inventory Management: Maintain inventory of hardware, order new hardware or software as needed, keep server room clean, organize server rack cabling, label hardware with host name, and review other department IT-related purchase requests.
  • Warehouse Automation: Spearhead initiatives in warehouse automation, implementing solutions that increase efficiency, accuracy, and throughput in logistics operations.
  • IT SOPs: Create and maintain IT Standard Operating Procedures for common IT tasks, update previous SOPs with leadership guidance.
  • Server Hardware and Applications: Install and integrate new server hardware and applications, push updates to all servers, monitor server performance, and inspect server rack integrity.
  • Training and Development: Assist with training and development of Junior IT Systems Administrators, ensuring they have access to all necessary tools, information, and training to fulfill their role and responsibilities.
Requirements
  • Experience: 2-4 years of experience as a System Administrator.
  • Networking and Cabling: Experience with networking and cabling.
  • Network and Server Rack: Experience with network and server rack management.
  • Education: Bachelor's degree.
  • Preferred Skills: MS SQL Database management experience, ability to stay organized, and work in a fast-paced environment.
Competencies
  • Project Management: Develops project plans, coordinates projects, communicates changes and progress, completes projects on time and budget, and manages project team activities.
  • Technical Skills: Assesses own strengths and weaknesses, pursues training and development opportunities, strives to continuously build knowledge and skills, and shares expertise with others.
  • Oral Communication: Speaks clearly and persuasively in positive or negative situations, listens and gets clarification, responds well to questions, demonstrates group presentation skills, and participates in meetings.
  • Quality Management: Looks for ways to improve and promote quality, demonstrates accuracy and thoroughness.
  • Cost Consciousness: Works within approved budget, develops and implements cost-saving measures, contributes to profits and revenue, and conserves organizational resources.
  • Ethics: Treats people with respect, keeps commitments, inspires the trust of others, works with integrity and ethically, and upholds organizational values.
Physical Demands

Walk a considerable amount on a daily basis, lift hardware up to 50lbs.

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