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Custodian - Residential Services

2 months ago

Ashland, Oregon, United States Southern Oregon University Full time
Job Summary

This position exists to complete the custodial responsibilities of the University Housing Residence Halls and to provide support to other University Housing and auxiliary operations.

Key Responsibilities
  • Cleans meeting rooms and arranges desks and chairs, cleans boards.
  • Cleans offices.
  • Dust mops / wet mops hallways and floors.
  • Cleans, sanitizes, and stocks restrooms.
  • Cleans shower/bathrooms in guest rooms.
  • Cleans/prepares rooms for visiting guests.
  • Cleans stairwells (inside and out).
  • Vacuums / dust mops floors.
  • Cleans windows.
  • Trash and recycle inside and outside building.
  • Maintains carpets by extracting, shampooing, etc.
  • Maintains hard floors by scrubbing, buffing, stripping, and waxing.
  • Assigns work for student worker(s) and monitors performance.
  • Cleans around perimeter of the building(s):
  • Cleans walks.
  • Sweeps entrances and porches.
  • Snow removal.
Additional Responsibilities
  • Changes lights.
  • Orders supplies.
  • Helps with moves and setups.
  • Reports needed repairs for maintenance and safety problems.
  • Clears clogged drains.
  • Performs minor maintenance of custodial equipment and building.
  • Helps maintain equipment.
  • Event & Meeting Set-Up:
  • Sets up furniture, audio visual, and computer equipment for events.
  • Responds to last minute requests or changes from constituents as needed.
  • Security:
  • Locks and unlocks building and meeting rooms as needed.
  • Turns on and off lights.
  • Makes rounds to ensure systems are functioning properly.
  • Reports security deficiencies.
Requirements
  • Excellent communication skills; demonstrated ability to effectively communicate information in a clear and understandable manner, both verbally and in writing.
  • Demonstrated customer service experience requiring a very high level of diplomacy and professionalism to effectively handle a broad range of sensitive interpersonal situations.
  • Demonstrated ability to interpret and consistently apply a wide variety of complex policies and procedures where specific guidelines may not always exist.
  • Expressed ability to work with frequent changes in policies and procedures, under pressure of deadlines in a fast-paced environment.
  • Demonstrated ability to proactively assess work operations and anticipate potential problems; ability to develop and implement strategies for preventing/resolving problems.
  • Great ability to effectively perform work of a highly sensitive and confidential nature that requires access to information. Must be able to exercise sound judgment and discretion, tact, and diplomacy.
  • Takes initiative in independently planning, organizing, and performing work assignments within broadly defined parameters.
  • Demonstrated ability to work with a high level of productivity and accuracy/attention to detail.
  • Excellent organizational and time management skills with the demonstrated ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
  • Demonstrated ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
  • Willingness to and work effectively in a heavily bureaucratic environment which requires regular interaction with a number of levels within the organization and multiple outside agencies.
  • Working knowledge or ability to quickly learn, university infrastructure, policies, and procedures.
  • Demonstrated ability to provide training and direction to student assistants.
  • Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude.