Director of Operations and Sales for Senior Living

6 days ago


Carrollton, Texas, United States Oxford Glen at Carrollton Full time
About the Role

We are seeking an experienced and visionary Executive Director to lead our senior living community at Oxford Glen at Carrollton. As a key member of our leadership team, you will be responsible for ensuring the highest level of care and service for our residents, while also driving business growth and operational excellence.

Key Responsibilities
  • Leadership and Staff Development
    • Oversee the hiring, onboarding, and development of staff to provide exceptional service and care for our residents
    • Develop programs and policies to enhance team member engagement and productivity
    • Set clear behavioral expectations and performance objectives for direct reports and develop their supervisory skills
    • Communicate clarity of purpose and strategic objectives to all community staff
  • Sales and Marketing
    • Develop a sales culture within the community to drive occupancy growth
    • Initiate new and nurture existing relationships with healthcare providers, referral sources, and resident families
    • Facilitate educational and networking events to promote the community
    • Partner with the marketing team to ensure the community is visible in the market area
  • Operations Management
    • Ensure the community operates successfully within the established budget
    • Maintain an innovative staffing schedule to maximize efficiency and resident care
    • Prepare and submit accurate and timely financial reports
    • Ensure compliance with state regulations and reportable incidents
  • Operational and Clinical Compliance
    • Participate in operational and clinical compliance audits
    • Ensure healthcare services are provided in accordance with state, federal, and accreditation regulations
Requirements
  • Education
    • Bachelor's degree in Business or a relevant industry discipline
  • Experience
    • Three years of experience leading a senior living community
  • Preferred Qualifications
    • Master's degree in Business or a relevant industry discipline
    • Ten years of experience leading a senior living community
    • Prior experience opening a new senior living community
What We Offer

We offer a competitive compensation package, including a comprehensive benefits program, opportunities for professional growth and development, and a collaborative and supportive work environment.

If you are a results-driven and customer-focused leader who is passionate about delivering exceptional care and service, we encourage you to apply for this exciting opportunity.



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