Customer Support Specialist

5 days ago


Tyler, Texas, United States Recovery Monitoring Solutions LLC Full time
About the Job

We are seeking an experienced professional to fill the role of Field Services Manager at Recovery Monitoring Solutions LLC. The successful candidate will have a strong background in customer service and a passion for delivering high-quality results.

Compensation: $55,000 - $75,000 per year, depending on experience

As a Field Services Manager, you will be responsible for overseeing the installation and maintenance of our monitoring technology, as well as providing exceptional customer service to our clients. You will work closely with our operations team to ensure that our services are delivered efficiently and effectively.

Key Responsibilities:

  • Install and maintain monitoring technology devices
  • Provide technical support to clients and internal teams
  • Schedule and conduct follow-up appointments with clients and stakeholders
  • Document all relevant information in our monitoring system database

Desired Qualifications:

  • One (1) year of experience in a related field, such as customer service or operations management
  • Excellent communication and problem-solving skills
  • Bachelor's degree in a related field or equivalent experience


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