Technical Support Expert

2 days ago


King of Prussia, Pennsylvania, United States PAREXEL Full time
Job Summary
As a Senior IT Support Specialist at PAREXEL, you will provide technical support for desktops and user computing environments, contributing to systems and operational projects. Your expertise will encompass workstation hardware and software installations, hardware upgrades, maintenance, and repairs, as well as resolving end-user incidents and service requests via the Service Desk process. You will also be responsible for end-to-end ownership of IT asset inventory management.

Key Responsibilities
• Provide technical consulting to resolve complex technical problems.
• Manage technical operations projects.
• Collaborate with business groups and technical teams to determine technical solutions to meet business needs.
• Develop training plans and prepare end-user technical documentation.
• Perform additional projects or tasks as assigned by Management.

Requirements
• Excellent interpersonal, verbal, and written communication skills.
• Excellent problem-solving skills.
• Client-focused approach to work with excellent customer service skills.
• Ability to manage multiple tasks with enthusiasm and prioritize workload with attention to detail.
• Willingness to work in a matrix environment and value the importance of teamwork.

Education and Experience
• College degree in a relevant technical area (Electrical Engineering, Information Systems, Computer Sciences, Computer Engineering) preferred or technical training certificate and equivalent experience.
• Native language and proficiency in verbal and written English.
• Intermediate experience in systems support and operations, including LAN administration, PC, and user support.

  • King of Prussia, Pennsylvania, United States ConnectUs Corp Full time

    **Job Title:** Technical Support Expert**About the Role:** At ConnectUs Corp, we are seeking a highly skilled Technical Support Expert to join our team. This role is perfect for someone who enjoys troubleshooting technical issues and providing top-notch support to customers.**Key Responsibilities:Provide exceptional customer assistance by resolving technical...


  • King of Prussia, Pennsylvania, United States PAREXEL Full time

    Job Summary:We are seeking a skilled Technical Support Expert to join our team at PAREXEL. The ideal candidate will have intermediate experience in systems support and operations, including LAN administration, PC and user support.Key Responsibilities:Provide technical user/systems support for desktops/laptops and user computing environments.Contribute to...


  • King of Prussia, Pennsylvania, United States Ecolab Full time

    About the JobWe are seeking a Technical Solutions Expert to join our Ecolab team. As a key member of our sales force support team, you will provide technical assistance to our customers and sales teams to ensure successful product implementation.Key ResponsibilitiesProvide technical support to sales teams and customers to ensure successful product...


  • King of Prussia, Pennsylvania, United States Visionaire Partners Full time

    About the Opportunity:We're seeking a Technical Solutions Expert to join our Visionaire Partners team. This role offers a unique blend of technical expertise and customer-focused support.Key Responsibilities:Provide technical support for installed hardware and software, focusing on first-contact resolution.Collaborate with HR to onboard new employees and...


  • King of Prussia, Pennsylvania, United States PAREXEL Full time

    PAREXEL is seeking a highly skilled Technical SAS Programming Expert to join our team. This position offers an estimated salary of $150,000 - $220,000 per year.In this role, you will be responsible for delivering high-quality service and ensuring that timelines are adhered to. You will work closely with project teams to coordinate project start-up...


  • King of Prussia, Pennsylvania, United States Visionaire Partners Full time

    ResponsibilitiesProvide technical support for all installed hardware and software, including workstations, networks, servers, business applications, and systems.Answer incoming incident tickets and calls to troubleshoot and resolve technical problems of minor to intermediate complexity.Act as the liaison between the HR team and the IT team.BenefitsWe offer...


  • King of Prussia, Pennsylvania, United States Oxford Industries Full time

    We are seeking a highly skilled Technical Support Specialist to join our team at Oxford Industries. As a key member of our IT department, you will provide technical customer service and support in a distributed Microsoft 365 environment, troubleshooting and resolving technical issues efficiently.Key Responsibilities:Provide technical customer service and...


  • King of Prussia, Pennsylvania, United States Parexel International Corporation Full time

    Job OverviewParexel International Corporation seeks a highly skilled Senior IT Support Specialist to join its Data & Technology department.About the RoleThis senior-level position is responsible for providing technical support and guidance to users across the organization, with a focus on prompt and efficient issue resolution. The ideal candidate will...


  • King of Prussia, Pennsylvania, United States United Global Technologies Full time

    United Global Technologies is seeking a highly skilled Electrical Design Expert to join their team as a WCCA/EPSA Support Specialist.Salary: $120,000 per yearJob Description:We are looking for an experienced professional who can research, design, develop, and test various electronic equipment and systems, including radar and radiation detection equipment,...


  • King of Prussia, Pennsylvania, United States Contingent Professionals Full time

    We are seeking a skilled Technical Systems Specialist to join our team on a contract basis at Contingent Professionals.Company OverviewAs a leading provider of expert professionals, we offer innovative solutions for businesses. Our team works with clients across various industries, delivering exceptional results and exceeding expectations.SalaryThe estimated...

  • ABA Therapist

    3 weeks ago


    King of Prussia, Pennsylvania, United States Healthcare Talent Support Full time

    Company OverviewHealthcare Talent Support is a leader in Applied Behavior Analysis (ABA) therapy for children and teens with autism. Our mission is to provide high-quality, evidence-based services that improve the lives of individuals with developmental disabilities.SalaryThe salary for this role is estimated to be around $80,000 - $100,000 per year,...


  • King of Prussia, Pennsylvania, United States Parexel International Corporation Full time

    We are seeking a skilled Technical Support Specialist to join our Data and Technology team. This critical role involves providing IT hardware and software support for all support queries across the department, working with various users to resolve technical issues in a prompt and efficient manner while maintaining a positive customer experience.Key...

  • IT Support Specialist

    3 weeks ago


    King of Prussia, Pennsylvania, United States Visionaire Partners Full time

    At Visionaire Partners, we are seeking a highly skilled Technical Support Analyst to join our team. This is a direct hire position based in King of Prussia, PA, with the option to telecommute up to two days a week.About the OpportunityThis exciting opportunity comes with an estimated salary range of $65,000 - $85,000 per annum, depending on experience.Job...


  • King of Prussia, Pennsylvania, United States Syntricate Technologies Full time

    Job SummaryWe are seeking an experienced Technical Lead to join our team in implementing Oracle ERP Cloud solutions. As a key member of our implementation team, you will lead the technical aspects of cloud implementations and provide expert guidance on best practices.


  • King of Prussia, Pennsylvania, United States Nevro Full time

    Nevro is a leading global medical device company, dedicated to delivering innovative solutions for chronic pain treatment. As an IT Support Specialist, you will be responsible for supporting our IT infrastructure, including desktops, laptops, phones, services, hosted services, and mobile devices. You will work closely with our IT Manager to ensure seamless...


  • King of Prussia, Pennsylvania, United States Diverse Lynx Full time

    The Role: We are looking for a skilled Microsoft Dynamics 365 CRM Expert Professional to join our team at Diverse Lynx LLC. In this role, you will be responsible for monitoring and responding to problems, troubleshooting and resolving issues, and escalating to subject matter experts when required. You will also participate in daily and weekly meetings with...


  • King of Prussia, Pennsylvania, United States Regulatory DataCorp, Inc. Full time

    About UsRegulatory DataCorp, Inc. is a leading provider of data solutions for businesses and organizations. We are committed to delivering high-quality software products that meet the evolving needs of our customers.Job DescriptionWe are seeking a highly skilled Automation Testing Expert to join our Quality Control team. In this role, you will be responsible...


  • King of Prussia, Pennsylvania, United States Omni Inclusive Full time

    Omni Inclusive is seeking a highly experienced Sailpoint IIQ Development Expert. As a key member of our team, you will be responsible for developing and implementing advanced Sailpoint IIQ solutions. We offer a competitive salary of $120,000 - $180,000 per year.The ideal candidate will have at least 8-10 years of overall IT experience, with a minimum of 6-8...


  • King of Prussia, Pennsylvania, United States Nimbl Consulting LLC Full time

    Job OverviewNimbl Consulting LLC is seeking a highly skilled IT Infrastructure Expert to join our team. This role focuses on ensuring the smooth operation and maintenance of all systems and network infrastructure, with a strong emphasis on Azure cloud environments and Microsoft 365 ecosystems.Key ResponsibilitiesThe ideal candidate will be responsible for...


  • King of Prussia, Pennsylvania, United States Optiv Full time

    This is a fantastic opportunity for a motivated and experienced Cybersecurity Consultant to join our team as a Network and Edge Security Expert. As a key member of our team, you will be responsible for delivering high-quality consulting services, including routine configuration and consulting work, and working closely with Technical and Business Leadership...