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Guest Services Coordinator

2 months ago

Chicago, Illinois, United States Little Victories Full time
Position Overview:

As a Hospitality Host, you will play a crucial role in creating a warm and inviting atmosphere for our guests. Your responsibilities will include greeting patrons, managing guest flow, and ensuring a memorable experience for everyone who visits.

Key Responsibilities:
  • Maintain a friendly and approachable demeanor, demonstrating empathy and kindness towards all guests.
  • Collaborate effectively with team members, utilizing excellent communication skills to enhance service delivery.
  • Foster a positive environment, encouraging both guests and colleagues to share in a joyful experience.
  • Adhere to ethical business practices, ensuring compliance with all relevant regulations.
  • Demonstrate the ability to work efficiently under pressure while upholding safety standards.
  • Be available to work late shifts as required by operational needs.
  • Exhibit self-motivation and composure during peak service times.
  • Recognize signs of intoxication and follow established procedures for guest service management.
  • Bring prior customer-facing experience to enhance guest interactions.
  • Meet the minimum age requirement of 21 years.
  • Capable of standing for extended periods during shifts.
  • Possess an updated BASSET and Food Handler's certificate.
  • Must be legally authorized to work in the United States.
  • Above all, you should find joy in creating happiness for others while maintaining a fun work atmosphere.

About Little Victories:
  • We pride ourselves on fostering a positive, supportive, and inclusive workplace culture.
  • We offer comprehensive benefits for full-time employees.
  • There are significant opportunities for professional growth and advancement.
  • Our team boasts over 50 years of combined experience in the hospitality industry.

For more information about Little Victories and our commitment to excellence in hospitality, please explore our offerings.