Service Department Coordinator
5 days ago
We are seeking a highly skilled and customer-focused Service Advisor to join our team at Thomas KIA of Highland. As a key member of our service department, you will be responsible for providing exceptional customer service and ensuring timely completion of repairs and services.
Responsibilities:
- Assess customer needs and determine the necessary repairs or services.
- Communicate effectively with our technicians to ensure prompt and efficient service completion.
- BUILD long-term relationships with our customers through excellent communication and problem-solving skills.
- Monitor the progress of each vehicle throughout the day and update customers on the status of their vehicle.
- Identify opportunities to increase customer satisfaction and implement solutions.
Requirements:
- High school diploma or equivalent required.
- Valid commercial driver's license and clean driving record.
- Accredited training in service advisor skills, customer satisfaction, and quality control.
- Minimum 2 years of experience as an automotive service advisor.
Compensation:
The estimated annual salary for this position is $52,000 - $72,000, based on experience. Additionally, we offer a comprehensive benefits package, including health insurance, paid time off, and retirement savings plan.
About Our Team:
Our team at Thomas KIA of Highland is dedicated to delivering exceptional service and support to our customers. We believe in creating a positive and inclusive work environment that fosters growth and development.
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