Sales Contract Manager

3 weeks ago


San Diego, California, United States ServiceNow Full time

ServiceNow is a global market leader in AI-enhanced technology, serving over 8,100 customers worldwide, including 85% of the Fortune 500. We're seeking a sales-centric Deal Desk Manager to develop and deliver compliant SOWs, Proposals, and supporting materials for our Services Sales teams.

This role involves partnering with various functions, including Services Sales, Advisory, Delivery, Legal, Finance, and Sales Operations, to orchestrate complex business, technical, and legal requirements. You'll also be responsible for maintaining our content library, building the team, training stakeholders, and defining processes based on company and industry-standard best practices.

We need someone with exceptional writing, copy-editing, spelling, grammar, punctuation, and style skills to succeed in this role. A first-class professional and interpersonal communication skillset, combined with excellent organization and time management abilities, will help you thrive in this fast-paced sales environment.

The ideal candidate should have 3-5 years of experience producing SOWs and proposals for high-value contracts, with a strong understanding of sales lifecycle/stages and outcomes. Consulting or software vendor experience is a plus. Technical or university degree in business, communications, English, marketing, publishing, computer science, or equivalent experience is preferred.

The estimated salary for this role is $129,000 - $225,600 per year, depending on qualifications, skill level, competencies, and work location. Benefits include health plans, a 401(k) Plan with company match, ESPP, matching donations, flexible time away plan, and family leave programs.



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