Senior Service Technician

5 days ago


Omaha, Nebraska, United States Sterling Computers Corporation Full time
Job Summary

We are seeking a highly skilled Senior Service Technician to join our team at Sterling Computers Corporation. As a key member of our technical support team, you will be responsible for providing top-notch repair services for our clients.

Key Responsibilities
  • Diagnose and repair computer hardware issues, ensuring timely and efficient resolution.
  • Order necessary parts and materials through our vendor network, adhering to established procedures.
  • Maintain accurate repair records and inventory management, utilizing our ticketing system.
  • Work independently with minimal supervision, demonstrating strong problem-solving skills and attention to detail.
  • Collaborate with internal teams and clients to ensure seamless communication and project management.
Requirements
  • Minimum 3+ years of depot and download experience.
  • A+ certification or technical certification preferred.
  • Associate degree or minimum of three years computer repair experience required.
  • Excellent knowledge of computer components and ability to assemble and disassemble various systems.
Preferred Skills
  • Strong teamwork and interpersonal skills, with the ability to communicate effectively with customers and colleagues.
  • Excellent oral and written communication skills, with the ability to present information clearly and persuasively.
  • Critical thinking and problem-solving skills, with the ability to work independently and manage multiple projects.
Work Environment

This is a solo position, working onsite at a client's IT center in Omaha, Nebraska. The successful candidate will be required to lift 15-30 pounds and work in a climate-controlled office environment.

Sterling Computers Corporation is an Equal Opportunity Employer. We welcome applications from qualified candidates who share our commitment to excellence and customer satisfaction.



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