Administrative Assistant

4 days ago


Garden City, Michigan, United States Growth Works Inc. Full time
Job Title: Administrative Assistant - Receptionist

Growth Works Inc. is seeking a highly organized and detail-oriented Administrative Assistant - Receptionist to join our Garden City team.

Job Summary

This role is responsible for providing exceptional customer service, managing front desk operations, and supporting the administrative team.

Key Responsibilities
  • Receive and greet visitors, clients, and staff in a professional and courteous manner.
  • Answer and direct incoming calls, take messages, and forward calls to staff and management.
  • Act as the first point of contact for new families or clients entering the facility.
  • Schedule intake interviews, substance abuse assessments, and visitation sessions.
  • Enter and maintain accurate and up-to-date records in internal databases.
  • Provide administrative support to management and staff.
  • Coordinate with the Plymouth Receptionist to monitor and maintain office supplies.
  • Assist in orienting new staff to the Garden City location.
  • Support and complete clerical tasks as requested by staff and management.
Requirements
  • High school diploma or equivalent required; bachelor's degree preferred.
  • Two to three years of experience in a human services environment, preferably as an administrative assistant or receptionist.
  • Excellent computer skills, including Excel spreadsheets and database programs.
  • Experience in data entry and reporting.
  • Highly organized, self-directed, and detail-oriented with excellent internal and external customer service skills.
  • Ability to multi-task, prioritize, and escalate concerns in a fast-paced environment.
Physical Requirements
  • Ability to complete manual tasks involving dexterity to enter and retrieve data using computer systems and office equipment.
  • Ability to lift and transport materials/supplies up to 25 lbs.

Hourly Wage



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