Home Warranty Specialist

3 weeks ago


Wentzville, Missouri, United States Superior Home Protection Full time
About the Role
We are looking for an experienced Customer Experience Associate to join our team at Superior Home Protection in Wentzville, MO. As a Customer Experience Associate, you will be responsible for handling incoming sales inquiries, explaining our nationwide home warranty plans, and closing sales. This is a full-time position with opportunities for growth and development.

The ideal candidate will have excellent communication skills, a passion for sales, and experience working in customer-facing roles. You will be responsible for creating and sustaining positive business and customer relationships, taking constructive feedback to improve, and demonstrating how our policy resolves customer worries and gives them peace of mind.

Key Responsibilities
• Handle incoming phone calls to showcase and offer our nationwide warranty services
• Answer queries and explain the policy to the customer
• Negotiate prices and terms of the policy
• Receive ongoing training to boost sales
• Meet and exceed monthly sales targets

Requirements
• High school diploma or equivalent required, bachelor's degree preferred
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and meet deadlines
• Basic computer skills and ability to learn new software quickly
• Commission-based salary, paid bi-weekly

Benefits
Health insurance, retirement plan, paid time off, and opportunities for professional growth and development

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