Membership Enrollment Specialist
4 days ago
We are a leading medical spa chain dedicated to providing innovative skincare treatments and rejuvenation therapies. Our commitment to excellence extends beyond our services - it's ingrained in everything we do, including our business operations.
Job SummaryWe are seeking a highly skilled Membership Enrollment Specialist to join our team. As a key member of our finance department, you will be responsible for processing transactions accurately and efficiently, ensuring customer satisfaction, and contributing to our revenue growth objectives.
Key Responsibilities- Handle credit transactions and manage customer details, including all transactions
- Deal with banks and credit companies, perform credit checks, and handle sensitive data
- Manage money, payment plans, and finances, and issue receipts and refunds
- Collate reports and invoices, and maintain a tidy and professional workspace
- Pleasantly deal with customers to ensure satisfaction, handle questions and complaints, and explain terms and conditions
- Collect payments from delinquent accounts and perform other duties as assigned
- Highly efficient in dealing with banks and credit companies
- Time management skills, detail-oriented, and trustworthy with confidentiality
- Computer literate, proficient in Microsoft Office, specifically Excel
- Professional appearance, solid communication skills, and ability to be resourceful and proactive
- Ability to organize, multitask, prioritize, and work under pressure
- Passionate, quick thinker, attentive to detail, and effective problem solver
- Proven experience with collections and accounting experience a plus
This is an office setting, and you must be able to sit, stand, walk, bend, squat, use your hands and fingers, and lift 25lbs.
We are an equal employment opportunity employer and welcome applications from all qualified candidates.
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