Veterinary Front Desk Coordinator
4 days ago
We are seeking a highly organized and customer-focused individual to join our team as a Receptionist at Indian Tree Animal Hospital. As the first point of contact for our clients, you will play a crucial role in setting the tone for their visit.
Key Responsibilities- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
- Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
- Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
- Assist in maintaining cleanliness and organization to ensure a positive client experience.
- Previous experience as a veterinary receptionist or medical office assistant preferred.
- Strong organizational and multitasking skills.
- Ability to maintain a calm, professional, and positive demeanor.
Indian Tree Animal Hospital is an award-winning veterinary practice serving the dogs and cats of Arvada, CO and surrounding areas. Since its opening in 1990, Indian Tree has been providing high quality veterinary care at our state-of-the-art facility.
What We Offer- A comprehensive benefits package, including medical, dental, and vision insurance.
- Paid time off and a 401(k) plan for full-time employees.
- Professional development opportunities.
- Great pet discounts.
- A competitive salary of $18-$20/hr based on experience and skill set.
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