Information Security Analyst

2 weeks ago


Arlington, Virginia, United States CDW Full time

CDW is excited to collaborate with a prominent client in the cybersecurity sector for a new opportunity as a Cybersecurity Analyst. This position is designed as a hybrid role.

Position Title: Cybersecurity Analyst

Work Arrangement: Hybrid

Contract Length: Temporary contract with potential for permanent placement

Compensation: Competitive hourly rate

Primary Duties:

CyberArk Oversight:

  • Manage and sustain CyberArk solutions, including the configuration and oversight of privileged accounts, sessions, and policies.
  • Establish and uphold security protocols associated with privileged access management.
  • Examine and interpret CyberArk logs and alerts to identify and address potential security threats.
  • Coordinate with IT and security teams to integrate CyberArk with other security frameworks and systems.
  • Conduct routine audits and evaluations of privileged account activities and access controls.

Freshservice Management:

  • Direct the setup, customization, and administration of Freshservice, ensuring compliance with ITIL best practices.
  • Oversee incident, problem, change, and asset management workflows within Freshservice.
  • Produce and analyze reports from Freshservice to uncover trends, monitor performance, and facilitate informed decision-making.
  • Offer support and training to end-users and IT personnel regarding Freshservice functionalities.

Security Operations:

  • Conduct regular security evaluations and vulnerability assessments to pinpoint potential risks and weaknesses.
  • Address security incidents and provide comprehensive incident analysis and reporting.
  • Remain informed about the latest cybersecurity trends, threats, and technologies to proactively mitigate potential risks.
  • Create and maintain documentation related to security protocols, policies, and compliance requirements.

Collaboration and Support:

  • Work in tandem with IT teams to ensure the seamless integration and functionality of security tools and solutions.
  • Assist in the formulation and execution of security policies, procedures, and standards.
  • Provide expert advice on best practices for privileged access and IT service management.


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