Retail Customer Service Representative
2 weeks ago
EZCORP is a dynamic and fast-paced company that offers a structured career path to enhance your skills in a fun and exciting environment. We are committed to providing our customers with exceptional service and a wide range of products.
Job SummaryWe are seeking a highly motivated and customer-focused Retail Customer Service Representative to join our team. As a Retail Customer Service Representative, you will be responsible for providing excellent customer service, processing sales and loans, and performing opening and closing store duties.
Key Responsibilities- Provide exceptional customer service by greeting customers, interacting with customers in person and on the phone
- Process sales, loans, and extensions
- Perform opening and closing store duties
- High school diploma or GED
- Customer service, cashier, or retail experience
- Excellent communication and interpersonal skills
- Ability to multitask
- Able to pass a criminal background check and drug test
- Adhere to all Company policies, procedures, and regulations
- Competitive wages
- Monthly uncapped bonus potential paid on store and individual performance
- Free health insurance
- 401(k) with company match
- Generous paid time off
- Holiday pay
- Store discount
This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.
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