Parking Attendant

4 days ago


Detroit, Michigan, United States J|D Operational Services Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Valet Parking Specialist. As a key member of our operations team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience from the moment they arrive to the moment they depart.

Key Responsibilities
  • Provide warm and welcoming greetings to arriving guests, ensuring a positive first impression of our brand.
  • Assist guests with their luggage and vehicles, providing efficient and courteous service.
  • Inspect vehicles for any damage or issues, notifying guests and taking necessary steps to resolve any concerns.
  • Record guest information and secure keys for parking, maintaining accurate and up-to-date records.
  • Respond to guest inquiries and resolve any issues or complaints in a professional and timely manner.
  • Work collaboratively with colleagues to ensure a smooth and efficient operation, maintaining a high level of customer satisfaction.
  • Participate in ongoing training and development to enhance skills and knowledge, staying up-to-date with industry best practices.
Requirements
  • 1+ year of experience in a customer-facing role, preferably in the hospitality or parking industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • Valid driver's license and a clean driving record, with the ability to pass a background check.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Strong problem-solving skills, with the ability to think critically and resolve issues in a timely manner.
What We Offer

As a valued member of our team, you will enjoy a competitive salary, opportunities for professional growth and development, and a dynamic and supportive work environment.

We are an equal opportunity employer, committed to diversity and inclusion in the workplace. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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