Customer Experience Specialist
2 weeks ago
We are seeking a highly skilled and empathetic Customer Experience Specialist to join our team at RedShelf. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through proactive communication, problem-solving, and a passion for helping others.
Key Responsibilities- Provide timely and effective support to customers through various channels, including email, phone, and web forms.
- Utilize critical thinking and problem-solving skills to resolve customer issues and concerns in a professional and courteous manner.
- Collaborate with internal teams to ensure seamless communication and resolution of customer inquiries.
- Document customer interactions and feedback to improve processes and enhance the overall customer experience.
- Stay up-to-date with product knowledge and industry trends to provide informed and accurate support to customers.
- High emotional intelligence and empathy.
- Excellent communication and organizational skills.
- 1+ year(s) customer service/support experience preferred.
- Comfortability learning RedShelf technologies and using business standard tools.
- Multitasking without loss of quality or focus.
- Able to work 40 hours per week, and available for two semiannual periods of overtime as necessary to meet seasonal business needs.
- Proven track record of discipline and integrity when working independently/remotely.
RedShelf prides itself on maintaining an informal but fast-moving, hard-working, entrepreneurial culture. Our team members are smart, innovative, and passionate about improving education through digital technology. We offer the best of both worlds: the energy and opportunity of a rapidly-growing organization, coupled with the stability of an extensive client base, strong financial backing, and proven track record of success.
-
Customer Experience Specialist
4 weeks ago
Chicago, Illinois, United States Chomps Full timeAbout ChompsChomps is a rapidly growing company that redefines better-for-you snacking with its signature meat snacks. Our mission is to inspire, educate, and fuel our community with accessible, sustainable, real food that tastes great. We are committed to using only the highest quality, humanely raised meats and natural ingredients in our products.Job...
-
Customer Experience Specialist
2 weeks ago
Chicago, Illinois, United States Lakeshore Recycling Systems Full timeCustomer Experience SpecialistAs a Customer Experience Specialist at Lakeshore Recycling Systems, you will play a vital role in supporting and serving our customers and clients through inbound and outbound calls. You will be expected to demonstrate a resourceful and quick thinking mindset that will assist with callers and answer questions in a concise...
-
Customer Experience Specialist
4 weeks ago
Chicago, Illinois, United States GHOST Full timeAbout GHOSTGHOST is a sports nutrition industry disruptor that's creating a lifestyle movement through innovative products, immersive content, global distribution, and strategic partnerships.Job Title: Customer Experience SpecialistWe're seeking a highly skilled Customer Experience Specialist to join our Chicago office and provide support and backup to...
-
Customer Experience Representative
2 weeks ago
Chicago, Illinois, United States RedShelf Full timeJob Title: Customer Experience SpecialistAt RedShelf, we're on a mission to revolutionize education through digital technology. As a Customer Experience Specialist, you'll play a critical role in delivering exceptional customer experiences that drive our business forward.Job Summary:We're seeking a highly skilled and empathetic individual to join our team as...
-
Customer Experience Facilitator
2 weeks ago
Chicago, Illinois, United States MillerKnoll, Inc. Full timeJob Title: Customer Experience Facilitator; Ancillary SpecialistAt MillerKnoll, we're redefining modern for the 21st century. As a Customer Experience Facilitator; Ancillary Specialist, you'll play a critical role in enhancing the customer experience and driving growth in our ancillary revenue.Key Responsibilities:Collaborate with the Customer Experience...
-
Customer Experience Representative
1 week ago
Chicago, Illinois, United States Hireology Full timeCustomer Care SpecialistHireology is seeking a Customer Care Specialist to join our team. As a Customer Care Specialist, you will act as the liaison between our product and our customer base.This entry-level position will focus on ensuring order fulfillment runs seamlessly without our customers knowing the kind of craziness that can sometimes happen behind...
-
Customer Experience Liaison
1 week ago
Chicago, Illinois, United States RedShelf Full timeCustomer Experience SpecialistAt RedShelf, we're dedicated to making education more affordable and effective through digital instructional resources. As a Customer Experience Specialist, you'll play a crucial role in ensuring our customers have an exceptional experience with our products and platform.Key Responsibilities:Provide empathetic and personable...
-
Formalwear Specialist
2 days ago
Chicago, Illinois, United States Generation Tux Full timeWe are seeking a highly skilled Formalwear Specialist to join our team at Generation Tux. This is a dynamic and customer-facing role that requires strong communication skills, attention to detail, and a passion for fashion.About Us:Generation Tux is a leading provider of high-quality men's formalwear rentals for weddings, special occasions, and corporate...
-
Customer Experience Strategist
2 weeks ago
Chicago, Illinois, United States Manpower Group Inc. Full timeAbout the RoleWe are seeking a highly skilled Customer Strategist to join our team at ManpowerGroup Inc.The ideal candidate will have a strong background in marketing strategy and execution, with a passion for driving customer-centric growth and innovation.Key ResponsibilitiesDevelop and execute omni-channel growth marketing strategies to attract and retain...
-
Customer Experience Strategist
2 weeks ago
Chicago, Illinois, United States Manpower Group Inc. Full timeCustomer Strategist Job DescriptionWe are seeking a highly skilled Customer Strategist to join our team at Manpower Group Inc. in the insurance industry. The ideal candidate will have strong leadership skills, a passion for the digital customer experience, and the ability to effectively manage time and self-direct on projects.Key Responsibilities:Develop...
-
Customer Experience Strategist
2 weeks ago
Chicago, Illinois, United States Manpower Group Inc. Full timeCustomer Strategist Job DescriptionWe are seeking a highly skilled Customer Strategist to join our team at Manpower Group Inc. in the insurance industry. The ideal candidate will have strong leadership skills, a passion for the digital customer experience, and the ability to effectively manage time and self-direct on projects.Key Responsibilities:Develop...
-
Customer Experience Specialist
4 weeks ago
Chicago, Illinois, United States National Council State Boards Of Nursing Full timeJob SummaryWe are seeking a highly skilled customer service professional to join our Customer Experience team at the National Council State Boards of Nursing (NCSBN). The ideal candidate will possess exceptional communication skills and be able to provide customers with business and technical support for NCSBN's programs.ResponsibilitiesServe as the initial...
-
Customer Experience Specialist
2 weeks ago
Chicago, Illinois, United States Ermenegildo Zegna N.V. Full timeAbout ZegnaErmenegildo Zegna N.V. is a leading global luxury menswear brand, recognized for its high-quality products and exceptional customer service. With a rich heritage spanning over 110 years, Zegna has established itself as a trusted name in the fashion industry.Your OpportunityAs a Customer Advisor for Zegna, you will play a crucial role in delivering...
-
Customer Experience Representative
2 weeks ago
Chicago, Illinois, United States Hireology Full timeAbout the RoleHireology is seeking a highly motivated and customer-focused Customer Care Specialist to join our team. As a key member of our Customer Success team, you will play a critical role in ensuring seamless order fulfillment and delivering exceptional customer experiences.Key ResponsibilitiesProactively respond to inbound customer support requests,...
-
Sales Associate
5 days ago
Chicago, Illinois, United States Hitched Full timeJob Title: Sales Associate - Customer Experience SpecialistJob Summary: We are seeking a highly motivated and customer-focused Sales Associate to join our team at Hitched. As a Sales Associate, you will be responsible for providing exceptional customer service, driving showroom sales, and leading local marketing initiatives.Key Responsibilities:* Provide a...
-
Customer Experience Ambassador
3 days ago
Chicago, Illinois, United States Foxtrot Market Full timeAbout Foxtrot Market:We're a vibrant food community that's passionate about curating makers' products and fostering caring neighborhood connections. Our goal is to provide a seamless shopping experience while supporting our teams and customers every step of the way.We're looking for individuals who share our passion for food, community, and connections. As a...
-
Customer Experience Specialist
1 month ago
Chicago, Illinois, United States Chomps Full timeAbout ChompsChomps is a rapidly growing company that redefines better-for-you snacking with its signature meat snacks. Our mission is to inspire, educate, and fuel our community with accessible, sustainable, real food that tastes great.Job SummaryWe are seeking a detail-oriented and self-motivated Customer Experience Analyst to join our team. As a key member...
-
Customer Experience Specialist
3 weeks ago
Chicago, Illinois, United States iRhythm Technologies Full timeAbout the RoleWe are seeking a highly skilled and compassionate Customer Care Advocate to join our team at iRhythm Technologies. As a key member of our customer support team, you will be responsible for providing exceptional service to patients and healthcare providers, ensuring their needs are met and exceeded.ResponsibilitiesProvide superior customer care...
-
Retail Sales Associate
4 days ago
Chicago, Illinois, United States Sunnyside Full timeAbout SunnysideSunnyside is a leading cannabis retailer dedicated to providing a welcoming and judgement-free experience for all customers. Our mission is to normalize and professionalize the cannabis industry through education and exceptional customer service.Job SummaryThe Retail Sales Associate - Customer Experience Specialist will be responsible for...
-
Customer Experience Specialist
2 weeks ago
Chicago, Illinois, United States AF Group Full timeJob SummaryWe are seeking a highly skilled Customer Experience Advisor to join our team at AF Group. The successful candidate will be responsible for developing and executing cross-organizational initiatives that improve customer and employee experience as well as business operations.Main ResponsibilitiesDirect project improvement oversightAnalysis of...