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Front Desk Representative

2 months ago

Farmington, Arkansas, United States Miindia Full time

**Hotel Front Desk Agent Opportunity**

We are seeking a skilled and friendly Front Desk Agent to join our team at Miindia. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth and enjoyable stay.

Responsibilities:

  • Register and assign rooms to guests
  • Confirm phone and online reservations
  • Respond to guest needs, requests, and complaints
  • Collect payment from departing guests
  • Keep records of occupied rooms and guests
  • Communicate pertinent guest information to designated departments

Requirements:

  • High school graduate or equivalent
  • Computer literacy and prior customer service experience preferred
  • Ability to build rapport with guests
  • Good written and verbal communication skills

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.