Front Desk Sales Manager in Training
4 weeks ago
Overview:
At Massage Envy, we're looking for a talented Sales and Operations Leader to join our team. As a key member of our front desk team, you'll be responsible for driving memberships, promoting retail sales, and guiding our team to deliver an exceptional customer experience.
Perks & Pay:
- Competitive base pay, plus bonuses and commissions
- Employer-paid healthcare, including medical, dental, and vision plans
- 401(k) and paid time off for full-time employees
- Paid sick time and employer-paid telehealth services
- Employee assistance program and flexible schedule for a better work-life balance
- In-depth product and service training, plus a free massage, skincare, or stretch service each month
- Up to 40% off all retail products and 50% off additional services
Qualified Candidates:
- Management and/or sales experience, preferably in a personal service environment like a spa, salon, or gym
- Natural leaders who can build relationships, motivate, coach, and support a team
- Ability to have tough conversations in a professional and constructive manner
- Strong workplace culture builder who can create a positive work environment
Day-to-Day:
- Manage all operational aspects of the front desk, including driving memberships, promoting retail sales, and guiding the team
- Strive for continuous growth by setting goals, prioritizing work, and analyzing business performance
- Effectively resolve customer challenges while maintaining a safe and therapeutic environment
- Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
- Develop positive relationships and build confidence with employees, members, and guests
Culture & Support:
- Award programs, like Manager of the Year
- Leadership training and development that's invested in your success
- A caring community that celebrates individuality and shares knowledge
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