Front Desk Sales Manager in Training

8 hours ago

Farmington, Connecticut, United States Massage Envy Full time

At Massage Envy, we're on a mission to help people feel their best. As a Front Desk Sales Manager in Training, you'll play a key role in driving memberships, promoting retail sales, and guiding our team to deliver exceptional customer experiences. If you're a natural leader who loves to inspire others, we want to hear from you.

**Perks and Benefits:**

* Competitive base pay, plus bonuses and commissions
* Employer-paid healthcare, including medical, dental, and vision plans
* 401(k)
* Paid time off for full-time employees
* Paid sick time
* Employer-paid telehealth services
* Employee assistance program
* Flexible schedule for a better work-life balance
* In-depth product and service training
* Free massage, skincare, or stretch service each month
* Up to 40% off all retail products
* 50% off additional services

**What We're Looking For:**

* Management and/or sales experience, preferably in a personal service environment like a spa, salon, or gym
* Natural leaders who can build relationships, motivate, coach, and support a team
* Ability to have tough conversations in a professional and constructive manner
* Ability to create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission

**Day-to-Day:**

* Manage all operational aspects of the Front Desk, including driving memberships, promoting retail sales, guiding the team, managing deposits, customer service, and supporting Front Desk Employees
* Strive for continuous growth by setting goals, prioritizing work, and analyzing business performance
* Effectively resolve customer challenges while maintaining a safe and therapeutic environment
* Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
* Develop positive relationships and build confidence with employees, members, and guests

**Culture and Support:**

* Award programs, like Manager of the Year
* Leadership training and development that's invested in your success
* A caring community that celebrates individuality and shares knowledge

If you're ready to lead the charge to help people feel their best, we can't wait to meet you.

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