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Customer Service Representative

2 months ago

Dayton, Ohio, United States channelh Full time

**About the Role:**

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Channelh. As a key member of our Customer Service team, you will be responsible for providing exceptional customer service and support to our clients.

**Key Responsibilities:**

  • Handle a high volume of inbound and outbound customer calls and emails
  • Facilitate communication with customers, carriers, and shippers to resolve shipping issues
  • Document and manage all tasks in our internal systems
  • Drive customer satisfaction and compliance through process adherence and improvements

**Requirements:**

  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong attention to detail and organizational skills
  • Ability to take ownership of responsibilities and see tasks through completion

**What We Offer:**

  • A competitive hourly rate
  • Paid relocation to any Channelh office
  • Up to $5,000/yr in tuition reimbursement
  • Advancement opportunities with structured career paths and mentoring sessions

**About Channelh:**

Channelh is a leading provider of [industry/service]. We are committed to delivering exceptional customer service and support to our clients. If you are a motivated and detail-oriented individual who is passionate about customer service, we encourage you to apply for this exciting opportunity.