Help Desk Technician
2 weeks ago
As a Help Desk Technician at Baptist Memorial Health Care, you will play a critical role in providing technical support to our employees. Your primary responsibility will be to troubleshoot and resolve technical issues related to computer systems, software, and hardware.
Key Responsibilities- Provide technical assistance to computer system users, ensuring they have the necessary tools and resources to perform their jobs efficiently.
- Solve problems dealing with a variety of concrete variables, interpreting written and verbal information, and screen shots or other data supplied.
- Maintain current knowledge of hospital information systems, software, networks, and telecommunications technologies.
- Use advanced tools, knowledge, and experience to analyze, diagnose, and resolve problems.
- Contribute to the evaluation and maintenance of existing support documentation.
- Complete assigned goals and objectives.
Experience: Preferred: Greater than 2 years of experience or educational equivalent of Bachelor's degree. Minimum: Minimum of one to three years of related experience or educational equivalent of Associates Degree.
Licensure, Registration, Certification: Minimum: DRIVER'S LICENSE (CURRENT)
About Baptist Memorial Health CareWe offer a competitive compensation and benefits package, including paid vacation/time off, continuing education opportunities, generous retirement plan, health insurance, and more. Our goal is to provide a supportive and inclusive work environment that fosters growth and development.
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